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VoIP allows you to make calls over a network, anywhere there is an internet connection available. It works just like a traditional landline, Voiply offers a great deal of features that traditional landlines cannot offer, and best of all, they’re free!

You can review the results of your speed test above. Voiply Online works well with most Internet providers, and setup is as easy as plugging in a toaster!

With the Voiply app you can use your service anywhere you have a Mobile or WiFi connection.

No, in most cases you will not be able to connect calls if there’s a power outage. Our cloud-based system works over the internet. During a power outage, your router will not be able to function — which means there will be no internet access. The only exception to this is if you have a backup power source that could power the router (and therefore maintain your internet connection).

This means you can bring your old phone numbers for free with you when you switch to Voiply. We do not charge any fees for switching your number to us.

Setup only requires internet (modem/router) and about 5 minutes of your time! Our phones are plug and play right out of the box, which means you can start making and taking calls in record time!

Yes, we have a hassle free return policy within 30 days after delivery of your order. You will receive a refund on the monthly service charges and taxes. No refund will be provided for shipping costs or international charges.

For emergency calls, Voiply provides the Enhanced 911 feature which allows emergency call operators to know the address and number you’re calling from. However, you will need to keep your address and phone number records updated in our systems.

At Voiply, we don't have contracts. Choose our monthly or pre-pay annual plan for 20% savings.

Typically there should be no issue when using your existing phone number. Please chat with us with any questions.