305 Area Code

Called on Thur. 12/18/25@ 10:05 AM about our phone ringing once and going to voice mail. They checked the things they could all was good on our end, I was told they would make a ticket for repairs. At appox. 6:00 that evening we received a call from VOIPLY matter was all fixed and verifying problem was fixed. we are very happy with VOIPLY

I had a little problem getting a transfer code from my previous phone company. Voiply was very patient with me. I received my equipment very quickly, and the transfer was processed smoothly. I have had no problems with my new plan.

For some reason I had lost the device registration" of my home Voiply phone system. I contacted their customer care service number and was connected to their AI support. It worked amazingly well, and the AI bot, whose name was Jack, answered every question I asked it as if I talking to a real person. After making sure all the interconnections where properly connected and working, it tried several times re-register my device. It was unsuccessful and realized that I needed a real "customer care technician" to help correct the problem.

I recently became a voiply customer. The initial set up was simple. However I had a hard time receiving calls. I call the help desk. The first tech had some problems, but put in a help ticket. I received an email from the second tech. They had no problem fixing my issue. The phone now works as it should.

I had an issue with my Caller ID and contacted Voiply Customer Service phone number. To my surprise, the wait time was less than a minute and the customer service rep understood my concern. The customer service rep contacted the help desk support team and my issue was fixed. I received a call back from the customer service rep to verify the problem was corrected.

The transaction was simple, and the shipping was quick. (I purchased the home phone option.) It paired with a handheld cordless phone that we had with no problem. I had a question about set up, and although the phone number was not as helpful as I had hoped, the customer service via email was quick and responsive. The line works great! I am very happy so far with this decision for my family. Thank you Voiply!

After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.

I want to tell all these people who is looking for a good VoIP phone service to check Voiply. I was looking at a lot of services, and I found this phone service due to what they had to offer. I went with service and placed my service order with them. Everything what is on their site is true. I had to take care of some issues with my internet service and had to cancel the service. I got in contact with them and asked to have the service canceled. Botton line there was no problem at all. They were very fast to respond back and took care of it and also was emailing every step of the way on the cancelation and refund. The big thing is what I liked about this service company they never gave me a song and dance to why or give any pressure trying to keep me. Other company want your whole profile and then they press you to connect with them. I would recommend this service company for the customer satisfaction they provide. You can read some feedback about problem when it comes time to cancel a service, but from what i went thought this company they are NOT that type. I'm saying this from the experience I had. I will for sure go with this phone service company once all the issues I'm dealing with gets fixed. You can decide for yourself and at least give they a try. JERRY......

I've been a Voiply customer for almost three years now. During this time, I've only had three outages due to loss of electricity or other unknown issues. Each outage, I've contacted customer support and every problem was promptly and quickly addressed by their responsive and professional team. I highly recommend Voiply for VOIP telephone service.