909 Area Code

This was the easiest transition of a phone service ever! Everything transferred right on time, received the voiply box within days, plugged it in and done! No more monthly bill from a phone company. I wish I would have known about this service years ago.

For some reason I had lost the device registration" of my home Voiply phone system. I contacted their customer care service number and was connected to their AI support. It worked amazingly well, and the AI bot, whose name was Jack, answered every question I asked it as if I talking to a real person. After making sure all the interconnections where properly connected and working, it tried several times re-register my device. It was unsuccessful and realized that I needed a real "customer care technician" to help correct the problem.

I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.

I recently became a voiply customer. The initial set up was simple. However I had a hard time receiving calls. I call the help desk. The first tech had some problems, but put in a help ticket. I received an email from the second tech. They had no problem fixing my issue. The phone now works as it should.

Dealing with Voiply was quite refreshing. Their customer service team, including AI, was fast and helpful. The equipment needed to use Voiply arrived the next day. After installing it, I sent a note saying that it had arrived and received a confirmation back promptly. My husband and I are impressed with Voiply and only wish that we had found them sooner!

I want to tell all these people who is looking for a good VoIP phone service to check Voiply. I was looking at a lot of services, and I found this phone service due to what they had to offer. I went with service and placed my service order with them. Everything what is on their site is true. I had to take care of some issues with my internet service and had to cancel the service. I got in contact with them and asked to have the service canceled. Botton line there was no problem at all. They were very fast to respond back and took care of it and also was emailing every step of the way on the cancelation and refund. The big thing is what I liked about this service company they never gave me a song and dance to why or give any pressure trying to keep me. Other company want your whole profile and then they press you to connect with them. I would recommend this service company for the customer satisfaction they provide. You can read some feedback about problem when it comes time to cancel a service, but from what i went thought this company they are NOT that type. I'm saying this from the experience I had. I will for sure go with this phone service company once all the issues I'm dealing with gets fixed. You can decide for yourself and at least give they a try. JERRY......

I travel a lot around the world and it is very important for me to stay connected with my clients. Since the budget as well as the quality was important to me, I tried different services and always came back disappointed one way or the other. One service would not work if I turned my phone's screen off, another would connect the incoming call very sporadically. And even the Voice Mailbox was not that great. Now with Voiply, not only I get all that, but also the price is very reasonable. I get in/out bound calls very clearly and easily, I receive SMS texts, and have a great VM. I love it.

Its a plug and play set up but I ran into some issues but Voiply's customer service is easy to access and they worked fast and hard to get me up and running. I kept my landline number because my mom doesn't know how to use a cellphone. But landline was costing me to much to keep. So found Voiply for home and its a great bargain. All I needed was my internet connection the Voiply dongle and my mom's cordless phone. Whats even cooler is we have voice mail and I get notifications on my cellphone when we have messages.

The transaction was simple, and the shipping was quick. (I purchased the home phone option.) It paired with a handheld cordless phone that we had with no problem. I had a question about set up, and although the phone number was not as helpful as I had hoped, the customer service via email was quick and responsive. The line works great! I am very happy so far with this decision for my family. Thank you Voiply!