Privacy Policy

1. Introduction

Voiply (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services, including but not limited to www.voiply.com, www.voiply.co.uk, www.voiplyfax.com, and www.voiply.io. By using our services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not access or use the services.

2. What Information We Collect

a. Information You Provide
Name, address, email, phone number, date of birth
Payment details
Company name and job title
Social Security number (for tax/legal reasons)Communications content (emails, voicemails, call recordings)Support documentation and service inquiries
b. Information We Collect Automatically
IP address, browser type, device type
Cookies, tracking technologies, usage data
Location data
Telemetry and call performance metrics
c. Information From Third Parties
Social media (Facebook, Google, LinkedIn, etc.)
CRM and marketing platforms
Business directories and analytics providers
Credit reference agencies
d. Customer End-User Data
Phone numbers and metadata
Porting and carrier status
Address books and contact lists (with consent)

3. How We Use Your Information

Deliver, manage, and improve our services
Process billing and customer support
Analyze performance and prevent abuse
Send service updates and marketing messages
Conduct product development and personalization
Comply with legal obligations
Protect Voiply’s legal rights and business interests
Legal bases (for EEA users) include: contract performance, legal compliance, legitimate interest, and consent.

4. How We Share Your Information

We may share your data with:
Telecommunications providers (for routing communications)Hosting, analytics, and CRM service vendors
Marketing and reseller partners (with consent)Legal or regulatory entities when required
Voiply affiliates and business acquirers
Public directories (if requested by you)We do not sell your personal data.

5. International Transfers

Voiply stores and processes data in the U.S. and other jurisdictions. Transfers are protected by standard contractual clauses or other legal mechanisms. Use of our services implies consent to international data transfers.

6. Data Retention

Active accounts: data retained until account deletion
Inactive users: retained as needed for legal and business purposes
Marketing preferences and cookies: retained for a reasonable duration
Aggregated/anonymized data may be retained indefinitely

7. Your Rights and Choices

You may have the right to:
Access, correct, or delete your data
Object to or restrict data processing
Request data portability
Withdraw consent at any time
File a complaint with a supervisory authority
To exercise your rights or opt out of promotional emails, contact us at privacy@voiply.com or use the unsubscribe link in our emails.

8. Security

We use industry-standard safeguards to protect your data. However, no system is 100% secure. Protect your passwords and notify us of any suspected breach.

9. Cookies and Tracking

We use cookies and similar technologies for:
Navigation and session management
Analytics and website performance
Ad targeting and social media integration
Manage your preferences via browser settings or see our Cookie Policy for details.

10. Children’s Privacy

Voiply does not knowingly collect data from individuals under 18. If you believe a child has submitted personal data, contact us.

11. Third-Party Sites

Our sites may contain links to other websites. We are not responsible for their privacy practices. Review their policies before providing data.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on our website and communicated through appropriate channels.

13. Contact Us

Voiply LLC
301 Grant St, Suite 270
Pittsburgh, PA 15219, USA
Email: privacy@voiply.com
Phone: 844-843-4175