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Jazriel Bles Fuentes

Jazriel Bles Fuentes is a driven Customer Service Representative at Voiply, valuing integrity, perseverance, and dedication as major aspects of her ethos.
Customer Success

As a Customer Service Representative at Voiply, I enjoy connecting with people and providing solutions to their problems. Outside of work, my passions include going on motorcycle rides and enjoying the beauty of the beach. One of the most important values that has deeply impacted me is integrity, dedication, and perseverance. The TED Talk, "Grit: The Power of Passion and Perseverance" by Angela Lee Duckworth, is a resource that holds significant meaning for me.

Working at Voiply provides me with a great opportunity to develop my creativity and think outside the box. I have also faced challenging situations, such as being unable to solve a customer's issue. However, I am fortunate to have supportive teammates who are always willing to help, allowing me to learn and grow in my role.

The best aspect of my job is that every day presents new learning opportunities, which allows me to continuously expand my knowledge. Unique traits that I possess include gritty and adaptive thinking. Verni Acera has had a meaningful impact on my professional development.

I have a strong interest in community service projects and appreciate being assigned specific tasks that make me feel valued. To maintain professional success, I believe having a growth mindset is crucial. If I could offer one piece of advice to new hires in a similar role, it would be to maintain a positive attitude and always be open to learning.

Finally, as someone who dreamed of becoming a teacher as a child, staying up-to-date with industry trends and information comes naturally to me. I enjoy asking questions, conducting research, and contributing to positive outcomes.

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REVIEWS

What Real People Say About Us

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

Excellent customer service from start to finish. They responded quickly to my inquiry, provided clear, easy-to-follow instructions. I especially appreciated their follow-up to ensure everything was resolved and that I had no additional questions. Highly recommend.
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MK R
June 22, 2026
Voiply is an internet based low cost alternative to a land line which we keep because it's the phone my husband will reliably answer and where we get calls from old friends. It has not been without issues, but their service is really good at resolving them. I am happy with their service and will continue to use Voiply. I particularly like that they transcribe voicemails and send them to my email.
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Susan Chapman
June 20, 2026
Called on Thur. 12/18/25@ 10:05 AM about our phone ringing once and going to voice mail. They checked the things they could all was good on our end, I was told they would make a ticket for repairs. At appox. 6:00 that evening we received a call from VOIPLY matter was all fixed and verifying problem was fixed. we are very happy with VOIPLY
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Michele Chase
December 20, 2025
Great support. Fixed with only opening a ticket online.
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John Kerr
May 17, 2026
I had a problem with the phone system. No messages and no dial tone. Got in touch with Voiply and they worked with me to get the system up and running. They worked with me to reset the box a couple of times and we had the system up and running shortly after that. The people that helped took their time and helped me to find how to adapter running again. Thanks for the help.
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David Lehmann
November 19, 2025
This was the easiest transition of a phone service ever! Everything transferred right on time, received the voiply box within days, plugged it in and done! No more monthly bill from a phone company. I wish I would have known about this service years ago.
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Mark Rench
November 20, 2025
The customer service is above and beyond. They utilize AI bots, which allows them to provide customer support 24/7. Things are straight forward and if you do need assistance with anything they are very understanding and nice.
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Ashley Hunt
July 17, 2026
I received my device and had an issue during the initial setup (user error). I emailed the support team and received a response in less than 30 minutes. The solution provided was simple, easy to follow, and resolved my issue. I’m impressed at the amazing customer service.
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D. Wilks
July 15, 2026
Overall, great value for the money. Incredibly responsive customer support. Pretty easy to use on mobile. I'd say the mobile app could still improve though. Photos come through as a hyperlink you have to click, and no way to send photos. And you can't copy and paste messages. But again, for the money, great value for the solopreneur or small business.
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Eve Evans
June 9, 2026