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Jazriel Bles Fuentes

Jazriel Bles Fuentes is a driven Customer Service Representative at Voiply, valuing integrity, perseverance, and dedication as major aspects of her ethos.
Customer Success

As a Customer Service Representative at Voiply, I enjoy connecting with people and providing solutions to their problems. Outside of work, my passions include going on motorcycle rides and enjoying the beauty of the beach. One of the most important values that has deeply impacted me is integrity, dedication, and perseverance. The TED Talk, "Grit: The Power of Passion and Perseverance" by Angela Lee Duckworth, is a resource that holds significant meaning for me.

Working at Voiply provides me with a great opportunity to develop my creativity and think outside the box. I have also faced challenging situations, such as being unable to solve a customer's issue. However, I am fortunate to have supportive teammates who are always willing to help, allowing me to learn and grow in my role.

The best aspect of my job is that every day presents new learning opportunities, which allows me to continuously expand my knowledge. Unique traits that I possess include gritty and adaptive thinking. Verni Acera has had a meaningful impact on my professional development.

I have a strong interest in community service projects and appreciate being assigned specific tasks that make me feel valued. To maintain professional success, I believe having a growth mindset is crucial. If I could offer one piece of advice to new hires in a similar role, it would be to maintain a positive attitude and always be open to learning.

Finally, as someone who dreamed of becoming a teacher as a child, staying up-to-date with industry trends and information comes naturally to me. I enjoy asking questions, conducting research, and contributing to positive outcomes.

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REVIEWS

What Real People Say About Us?

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

Voiply includes simple step-by-step instructions that get you up and running in under 15 minutes. The amount of time depends on how long it takes you to read and follow the steps. 1. Connect the color coded Ethernet Cable 2. Connect you Telephone Cord 3. Connect the Power Supply 4. Let the Adapter configure itself 5. Make and receive phone calls I was literally less than five minutes from the time I completed connecting the cables until I made my first phone call. There are very few home electronics that are easier to set up and use. The online customer portal is easy to access, provides appropriate tabs, and straight forward use. Very happy with my new home phone setup.
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Timothy Bush
July 8, 2026
VOIPly team is very professional, caring and knowledgeable! I love the service and highly recommend it!!!
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Cheryl Davis
July 4, 2026
Voiply is a better way to enjoy my home phone without paying outrageous prices. Voiply ported my number in a manner of days. And was very helpful and supportive with my phone connection. Voiply is a user friendly system. No need to purchase new phones. Voiply a better way to talk! Thanks Voiply for your help!!
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Robert Morris
July 3, 2026
Excellent customer service from start to finish. They responded quickly to my inquiry, provided clear, easy-to-follow instructions. I especially appreciated their follow-up to ensure everything was resolved and that I had no additional questions. Highly recommend.
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MK R
June 22, 2026
The automated system was helpful. It asked me the same thing too many times which was annoying but got the job done.
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Melynda Bailey
June 22, 2026
The Vioply ordering process was easy. I had no problem with porting my number from a previous provider. Set up was a breeze! All my calls, whether incoming or outgoing have been crystal clear with no dropped calls. My husband and I are very pleased with this service . We have saved quite a bit of money by switching to voiply.
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Ellen Vaughan
June 20, 2026
Voiply is an internet based low cost alternative to a land line which we keep because it's the phone my husband will reliably answer and where we get calls from old friends. It has not been without issues, but their service is really good at resolving them. I am happy with their service and will continue to use Voiply. I particularly like that they transcribe voicemails and send them to my email.
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Susan Chapman
June 20, 2026
We switched to Voiply after our current VOIP provider increased our rates 60% without warning (and we had been with them for over a decade). What a difference! They helped immediately with porting issues then fixed the mobile app so that we could get incoming calls. We were up and running within a day of the port completion. Our previous VOIP provider took days to fix an issue - Voiply fixed problems within minutes of our report. So customer support definitely gets five stars from us! The Voiply price is also more reasonable so that was very helpful. And both the web interface and mobile app were well written (I'm a software consultant/developer). I've added a picture of the Grandstream device that Voiply supplies for free. Besides power, it has inputs for a phone (RJ11) and an ethernet connection (RJ45). It is programmed to get a DHCP address on your internal network so be sure to allot some addressed on your firewall router for DHCP. We are glad that we ported to Voiply - what a difference from our previous supplier.
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Robert Ingham
June 19, 2026
I went through a handful of VoiP providers. They had the easiest website to maneuver. I recommend Voiply highly. Quick setup and it worked flawlessly in less than a few minutes.
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Neil Bergal
June 18, 2026