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As a Customer Service Representative at Voiply, I enjoy connecting with people and providing solutions to their problems. Outside of work, my passions include going on motorcycle rides and enjoying the beauty of the beach. One of the most important values that has deeply impacted me is integrity, dedication, and perseverance. The TED Talk, "Grit: The Power of Passion and Perseverance" by Angela Lee Duckworth, is a resource that holds significant meaning for me.
Working at Voiply provides me with a great opportunity to develop my creativity and think outside the box. I have also faced challenging situations, such as being unable to solve a customer's issue. However, I am fortunate to have supportive teammates who are always willing to help, allowing me to learn and grow in my role.
The best aspect of my job is that every day presents new learning opportunities, which allows me to continuously expand my knowledge. Unique traits that I possess include gritty and adaptive thinking. Verni Acera has had a meaningful impact on my professional development.
I have a strong interest in community service projects and appreciate being assigned specific tasks that make me feel valued. To maintain professional success, I believe having a growth mindset is crucial. If I could offer one piece of advice to new hires in a similar role, it would be to maintain a positive attitude and always be open to learning.
Finally, as someone who dreamed of becoming a teacher as a child, staying up-to-date with industry trends and information comes naturally to me. I enjoy asking questions, conducting research, and contributing to positive outcomes.