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John Michael Dugenio

Working on challenging and complex projects at Voiply brings out his creativity, allowing him to find innovative solutions to problems. John stays motivated and committed to his success by continuing to try until he succeeds.
Customer Success & Bubble Developer

As a Customer Service Representative and Bubble Developer at Voiply, I work diligently to ensure our clients receive exceptional service and have access to cutting-edge technology. Outside of work, I find joy in embarking on road trips and exploring new sights. Kindness and respect towards others are values that hold great significance in my life.

Working on challenging and intricate projects at Voiply allows me to nurture my creativity and discover innovative solutions to problems. I encountered a difficult challenge when I faced a roadblock during the development of an application. However, through perseverance and an open mind, I explored every possible avenue until I achieved success. The best aspect of my job is being part of a positive work environment where colleagues and supervisors are supportive, friendly, and respectful.

I strike a balance between work, family, social engagements, and other commitments by practicing self-care and effective time management. Currently, my passion project revolves around developing bubble applications. My advice for staying motivated is to persistently strive for success. For newcomers at Voiply, I encourage them to maintain a positive mindset and never give up.

In my current role, I contribute to the creation of applications that assist our clients in making informed decisions. I believe my adaptability and eagerness to learn have shaped me into the professional I am today. The cancellation app holds great significance to me as it was my first project, and with the guidance of the team, I achieved success and built my confidence.

To stay updated with industry changes, I seek out mentors who can provide valuable guidance and support. Although my childhood dream was to be a firefighter, I am grateful for the opportunities and personal growth I have experienced while working for Voiply.

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REVIEWS

What Real People Say About Us?

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

For some reason I had lost the device registration" of my home Voiply phone system. I contacted their customer care service number and was connected to their AI support. It worked amazingly well, and the AI bot, whose name was Jack, answered every question I asked it as if I talking to a real person. After making sure all the interconnections where properly connected and working, it tried several times re-register my device. It was unsuccessful and realized that I needed a real "customer care technician" to help correct the problem.
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Henry Boze
September 9, 2025
For some reason I had lost the device registration" of my home Voiply phone system. I contacted their customer care service number and was connected to their AI support. It worked amazingly well, and the AI bot, whose name was Jack, answered every question I asked it as if I talking to a real person. After making sure all the interconnections where properly connected and working, it tried several times re-register my device. It was unsuccessful and realized that I needed a real "customer care technician" to help correct the problem.
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Henry Boze
September 9, 2025
This was the easiest transition of a phone service ever! Everything transferred right on time, received the voiply box within days, plugged it in and done! No more monthly bill from a phone company. I wish I would have known about this service years ago.
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Mark Rench
November 20, 2025
This was the easiest transition of a phone service ever! Everything transferred right on time, received the voiply box within days, plugged it in and done! No more monthly bill from a phone company. I wish I would have known about this service years ago.
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Mark Rench
November 20, 2025
Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.
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John Boardley
August 16, 2025
Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.
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John Boardley
August 16, 2025
The first time I needed customer service and reached out to them, they were there for me. Very professional, courteous and determined to resolve my issue(s). Timely responses and great follow through. They have since fixed the problem on their end (not all problems are Voiply's fault). And all this for an incredible, low monthly fee. I would indeed recommend them. Sincerely, Chuck
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The first time I needed customer service and reached out to them, they were there for me. Very professional, courteous and determined to resolve my issue(s). Timely responses and great follow through. They have since fixed the problem on their end (not all problems are Voiply's fault). And all this for an incredible, low monthly fee. I would indeed recommend them. Sincerely, Chuck
One month in and very happy with the experience. Smooth transition from cable phone provider with easy and efficient tech support from Voiply.
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Rob Mo
May 30, 2025
One month in and very happy with the experience. Smooth transition from cable phone provider with easy and efficient tech support from Voiply.
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Rob Mo
May 30, 2025
I had a little problem getting a transfer code from my previous phone company. Voiply was very patient with me. I received my equipment very quickly, and the transfer was processed smoothly. I have had no problems with my new plan.
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S Emmons
November 14, 2025
I had a little problem getting a transfer code from my previous phone company. Voiply was very patient with me. I received my equipment very quickly, and the transfer was processed smoothly. I have had no problems with my new plan.
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S Emmons
November 14, 2025
We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.
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sheron Wilson
December 28, 2025
We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.
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sheron Wilson
December 28, 2025
Voiply was great to deal with and explained their services and equipment very well. I look forward to getting their adapter and using their system. Great price for phone service.
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Ron Oyer
November 20, 2025
Voiply was great to deal with and explained their services and equipment very well. I look forward to getting their adapter and using their system. Great price for phone service.
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Ron Oyer
November 20, 2025
I am impressed with VOIPLY so far, particularly with their support of a novice like me in porting my old cellphone number into our VOIP service. I gather some people at Voiply wear several hats, which is typical in a startup company. I hope Voiply can latch onto some other useful services to help grow the organization.
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Linda Xyz
September 22, 2025
I am impressed with VOIPLY so far, particularly with their support of a novice like me in porting my old cellphone number into our VOIP service. I gather some people at Voiply wear several hats, which is typical in a startup company. I hope Voiply can latch onto some other useful services to help grow the organization.
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Linda Xyz
September 22, 2025