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John Michael Dugenio

Working on challenging and complex projects at Voiply brings out his creativity, allowing him to find innovative solutions to problems. John stays motivated and committed to his success by continuing to try until he succeeds.
Customer Success & Bubble Developer

As a Customer Service Representative and Bubble Developer at Voiply, I work diligently to ensure our clients receive exceptional service and have access to cutting-edge technology. Outside of work, I find joy in embarking on road trips and exploring new sights. Kindness and respect towards others are values that hold great significance in my life.

Working on challenging and intricate projects at Voiply allows me to nurture my creativity and discover innovative solutions to problems. I encountered a difficult challenge when I faced a roadblock during the development of an application. However, through perseverance and an open mind, I explored every possible avenue until I achieved success. The best aspect of my job is being part of a positive work environment where colleagues and supervisors are supportive, friendly, and respectful.

I strike a balance between work, family, social engagements, and other commitments by practicing self-care and effective time management. Currently, my passion project revolves around developing bubble applications. My advice for staying motivated is to persistently strive for success. For newcomers at Voiply, I encourage them to maintain a positive mindset and never give up.

In my current role, I contribute to the creation of applications that assist our clients in making informed decisions. I believe my adaptability and eagerness to learn have shaped me into the professional I am today. The cancellation app holds great significance to me as it was my first project, and with the guidance of the team, I achieved success and built my confidence.

To stay updated with industry changes, I seek out mentors who can provide valuable guidance and support. Although my childhood dream was to be a firefighter, I am grateful for the opportunities and personal growth I have experienced while working for Voiply.

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What Real People Say About Us?

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

Great experience with voiply,had me up and ported on the promised day and I works great! After bad costly experiences with omma and wasting time with tech support I decided to try voiply and it worked great out of the box ,no dropped calls or bad voice quality ,garbled speech of problems. No static like I had with Comcast.Try it ,it just works.
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Allan Musterer
July 30, 2025
Great experience with voiply,had me up and ported on the promised day and I works great! After bad costly experiences with omma and wasting time with tech support I decided to try voiply and it worked great out of the box ,no dropped calls or bad voice quality ,garbled speech of problems. No static like I had with Comcast.Try it ,it just works.
Allan Musterer
July 30, 2025
I've been a Voiply customer for a while now, and I couldn't be happier! From the get-go, their customer service has been absolutely fantastic. Any questions I've had have been answered quickly and thoroughly, and they've always gone above and beyond to help. Beyond the excellent support, their pricing is incredibly competitive – I'm getting a ton of value for my money. And honestly, the mobile app is a game-changer. It's super easy to navigate and incredibly convenient for managing my calls and settings on the go. If you're looking for a reliable VoIP phone company with top-notch service, great rates, and a user-friendly mobile app, look no further than Voiply. Highly recommend!
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Richard Blanton
July 19, 2025
I've been a Voiply customer for a while now, and I couldn't be happier! From the get-go, their customer service has been absolutely fantastic. Any questions I've had have been answered quickly and thoroughly, and they've always gone above and beyond to help. Beyond the excellent support, their pricing is incredibly competitive – I'm getting a ton of value for my money. And honestly, the mobile app is a game-changer. It's super easy to navigate and incredibly convenient for managing my calls and settings on the go. If you're looking for a reliable VoIP phone company with top-notch service, great rates, and a user-friendly mobile app, look no further than Voiply. Highly recommend!
Richard Blanton
July 19, 2025
Signup and porting my old number was simple and went flawlessly. Porting process also cancelled my old service so I didn't have to. Adapter arrived in about a week and connecting it to WiFi modem was quick and simple. My phone connected in just a couple minutes. Has worked flawlessly. Sound quality is excellent.
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Rick Slater
August 28, 2025
Signup and porting my old number was simple and went flawlessly. Porting process also cancelled my old service so I didn't have to. Adapter arrived in about a week and connecting it to WiFi modem was quick and simple. My phone connected in just a couple minutes. Has worked flawlessly. Sound quality is excellent.
Rick Slater
August 28, 2025
I transferred to Voiply services on October 6, 2025, and regret not doing this sooner. I cannot tell any difference in the quality of the voice, communication, and services compared to the previous provider I had, all this at a fraction of the cost. Highly recommended.
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Jeff Smulyan
July 2, 2025
I transferred to Voiply services on October 6, 2025, and regret not doing this sooner. I cannot tell any difference in the quality of the voice, communication, and services compared to the previous provider I had, all this at a fraction of the cost. Highly recommended.
Jeff Smulyan
July 2, 2025
I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.
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Layvonne Hodge-Haugabook
December 23, 2025
I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.
Layvonne Hodge-Haugabook
December 23, 2025
Voiply was great to deal with and explained their services and equipment very well. I look forward to getting their adapter and using their system. Great price for phone service.
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Ron Oyer
November 20, 2025
Voiply was great to deal with and explained their services and equipment very well. I look forward to getting their adapter and using their system. Great price for phone service.
Ron Oyer
November 20, 2025
The "device registration" was resolved after several hours and a representative called to inform me that the matter had been addressed. I'm very pleased with the service I received; it was first rate!"
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Ranon Brown-Scott
July 31, 2025
The "device registration" was resolved after several hours and a representative called to inform me that the matter had been addressed. I'm very pleased with the service I received; it was first rate!"
Ranon Brown-Scott
July 31, 2025
For those considering VOIPLY, let me tell you this has been a great change from my previous VOIP service. The clarity has improved ten fold and so far haven’t had any issues with VOIPLY. THE $8.95 charge is somewhat misleading because it does not include other taxes and fee charges which amounts to a total of around $16per month which is still very reasonable compared to cell phone plans and even more on land line charges. I would definitely recommend VOIPLY as your home phone plan.
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Ronald Pantier
September 21, 2025
For those considering VOIPLY, let me tell you this has been a great change from my previous VOIP service. The clarity has improved ten fold and so far haven’t had any issues with VOIPLY. THE $8.95 charge is somewhat misleading because it does not include other taxes and fee charges which amounts to a total of around $16per month which is still very reasonable compared to cell phone plans and even more on land line charges. I would definitely recommend VOIPLY as your home phone plan.
Ronald Pantier
September 21, 2025
All I can say is it was SEAMLESS! I had no idea this service even existed until my son shared it with me. I’ve had my number for 45 years and didn’t want to lose it but had to ask if it was cost effective. This made my answer easy…NO it wasn’t until I parked it with VOIPLY. Thank you for the service and for making the switch so easy.
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Carolyn L
December 26, 2025
All I can say is it was SEAMLESS! I had no idea this service even existed until my son shared it with me. I’ve had my number for 45 years and didn’t want to lose it but had to ask if it was cost effective. This made my answer easy…NO it wasn’t until I parked it with VOIPLY. Thank you for the service and for making the switch so easy.
Carolyn L
December 26, 2025