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As a Customer Service Representative at Voiply, I strive to provide the best assistance and information to our existing and new customers. When I'm not at work, I enjoy spending time with my family. One important lesson that has deeply impacted my life is to think before I act. Interestingly, social media posts have had a significant impact on my personal growth.
Working at Voiply brings out my most creative side by allowing me to think outside the box when it comes to providing multiple options and assistance in resolving issues. When facing difficult challenges at work, I seek assistance from my team, especially when encountering new scenarios.
The best part of my job is having approachable leaders who are always willing to provide guidance and support. I balance work with family, social, and other commitments through effective time management. I am particularly passionate about meeting the needs of my family.
To stay motivated and inspired to continue achieving success in my profession, I always find a reason to enjoy my work. For someone new at Voiply working in a similar role as mine, I advise them to always ask for help and be open to feedback.
As a customer representative, I gain self-confidence and improve my handling skills in my current role. Highlighting my unique skills and traits, such as my tone of voice, call handling, active listening, and openness to feedback and coaching opportunities, helps me stand out.
All the leaders at Voiply have had a significant impact on my professional development, and being part of Voiply is meaningful to me. To stay up-to-date with changes in the industry and prepare myself for long-term success, I continuously look forward to learning and gaining experience.