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Mari Paz Fernandez

With values of resilience, patience, and kindness, Mari navigates challenges with grace. She excels at helping others and thrives in Voiply's innovative and supportive environment.
Team Manager

I find joy in both my professional and personal life. When I'm not working, you'll often find me running, enjoying some quality television time, experimenting in the kitchen, or cherishing moments with my loved ones.

One of the most important lessons that has deeply impacted my life is to never be afraid of failure. I've learned the value of patience and the significance of being kind in every situation. These values guide me as I navigate both personal and professional challenges.

While I don't have any specific books or resources that have significantly impacted me, I possess a strong willingness to help others. It drives me to seek solutions and provide assistance whenever I can.

Working at Voiply brings out my most creative side. This incredible company encourages me to think outside the box and come up with unique solutions to any obstacle I encounter. The supportive environment fosters innovation and allows me to contribute my creative ideas.

One memorable instance was when I faced a difficult challenge at work. Instead of immediately reporting it to our superiors, I chose to have direct conversations with my colleagues, providing explanations and working together to find a solution. This experience taught me the effectiveness of open communication and collaborative problem-solving.

The best part of my job is the opportunity to work with a fantastic company. Voiply has taught me valuable lessons in handling both the positive and negative aspects of the issues I encounter. It has been a tremendous learning experience, allowing me to grow both personally and professionally.

Balancing work with family, social engagements, and other commitments is crucial to me. I always prioritize and plan ahead, ensuring that I allocate time for each aspect of my life.

Currently, I'm passionate about starting a new business to help me achieve my dream of having a retirement house. This project fuels my motivation and drive to succeed.

To stay motivated and inspired in my profession, I always set goals for myself. I embrace new opportunities and never shy away from learning and expanding my skill set.

If I were to give one piece of advice to someone new at Voiply in a similar role as mine, it would be to work hard and always show kindness to others. These qualities not only contribute to personal growth but also foster positive relationships and a supportive work environment.

My current role can be described as achieving work-life balance while having the chance to assist and support others. It's a fulfilling position that allows me to make a difference.

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What Real People Say About Us?

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

Great experience with voiply,had me up and ported on the promised day and I works great! After bad costly experiences with omma and wasting time with tech support I decided to try voiply and it worked great out of the box ,no dropped calls or bad voice quality ,garbled speech of problems. No static like I had with Comcast.Try it ,it just works.
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Allan Musterer
July 30, 2025
Great experience with voiply,had me up and ported on the promised day and I works great! After bad costly experiences with omma and wasting time with tech support I decided to try voiply and it worked great out of the box ,no dropped calls or bad voice quality ,garbled speech of problems. No static like I had with Comcast.Try it ,it just works.
Allan Musterer
July 30, 2025
I've been with Voiply for many years with excellent phone service. If I had any questions or problems, Customer Service was right there to help. Call quality is always spot-on and their pricing plans make it very affordable. I've tried others, and this company has been the best, so far.
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Jim
August 8, 2025
I've been with Voiply for many years with excellent phone service. If I had any questions or problems, Customer Service was right there to help. Call quality is always spot-on and their pricing plans make it very affordable. I've tried others, and this company has been the best, so far.
Jim
August 8, 2025
I recently became a voiply customer. The initial set up was simple. However I had a hard time receiving calls. I call the help desk. The first tech had some problems, but put in a help ticket. I received an email from the second tech. They had no problem fixing my issue. The phone now works as it should.
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Donnelll Hanson
December 8, 2025
I recently became a voiply customer. The initial set up was simple. However I had a hard time receiving calls. I call the help desk. The first tech had some problems, but put in a help ticket. I received an email from the second tech. They had no problem fixing my issue. The phone now works as it should.
Donnelll Hanson
December 8, 2025
I am impressed with VOIPLY so far, particularly with their support of a novice like me in porting my old cellphone number into our VOIP service. I gather some people at Voiply wear several hats, which is typical in a startup company. I hope Voiply can latch onto some other useful services to help grow the organization.
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Linda Xyz
September 22, 2025
I am impressed with VOIPLY so far, particularly with their support of a novice like me in porting my old cellphone number into our VOIP service. I gather some people at Voiply wear several hats, which is typical in a startup company. I hope Voiply can latch onto some other useful services to help grow the organization.
Linda Xyz
September 22, 2025
As a small business owner, it was the right decision to move our telephone services to Voiply. Customer service provided by Voiply team is excellent.
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Thaya Nagarajah
November 10, 2025
As a small business owner, it was the right decision to move our telephone services to Voiply. Customer service provided by Voiply team is excellent.
Thaya Nagarajah
November 10, 2025
Amazing customer service! I have to say, the communication from this company is stellar; they were very proactive; sending emails with order status updates, sending literature before I received the adapter, so that I could familiarize myself and be ready to install when it arrived. Unfortunately I don't have a compatible modem/router. (Most are compatible and can be tweaked, but I happened to have the one that wasn't.) Their tech support was brilliant, offering a couple of solutions, but I ended up returning the adapter. The customer service reps were very helpful with the return process as well. I will definitely reorder from Voiply when we're ready to get a compatible modem.
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Marjolaine S
October 31, 2025
Amazing customer service! I have to say, the communication from this company is stellar; they were very proactive; sending emails with order status updates, sending literature before I received the adapter, so that I could familiarize myself and be ready to install when it arrived. Unfortunately I don't have a compatible modem/router. (Most are compatible and can be tweaked, but I happened to have the one that wasn't.) Their tech support was brilliant, offering a couple of solutions, but I ended up returning the adapter. The customer service reps were very helpful with the return process as well. I will definitely reorder from Voiply when we're ready to get a compatible modem.
Marjolaine S
October 31, 2025
I had just received my new Voiply phone box. It was easy to install but I couldn't make outgoing calls. I contacted the support department and they worked until they fixed the problem. They stayed in contact via email until they had it resolved. The technician was polite and I really appreciated their communication and followup to make sure it was working on my end.
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Josh Klindworth
November 6, 2025
I had just received my new Voiply phone box. It was easy to install but I couldn't make outgoing calls. I contacted the support department and they worked until they fixed the problem. They stayed in contact via email until they had it resolved. The technician was polite and I really appreciated their communication and followup to make sure it was working on my end.
Josh Klindworth
November 6, 2025
I spent nearly a year to find a decent service to transfer my Skype number. After much research I found VIOPLY and decided to port and park the number for the time being. The price is extremely good, settings are simple, porting is well supported. The AI assistant is quite useful and will transfer you to human support quickly when needed. Human support options offer chat, email, and phone so it is extremely convenient, and the chat support I received was excellent. My skype number porting is still in process but assuming all goes well this is a very useful and economical service with a variety of free and add-on services easy to choose from. Highly recommend. Quick update, my port completed after a second day with some quick support. Very pleased I can cost effectively keep my long-time Skype number.
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Jason Church
November 25, 2025
I spent nearly a year to find a decent service to transfer my Skype number. After much research I found VIOPLY and decided to port and park the number for the time being. The price is extremely good, settings are simple, porting is well supported. The AI assistant is quite useful and will transfer you to human support quickly when needed. Human support options offer chat, email, and phone so it is extremely convenient, and the chat support I received was excellent. My skype number porting is still in process but assuming all goes well this is a very useful and economical service with a variety of free and add-on services easy to choose from. Highly recommend. Quick update, my port completed after a second day with some quick support. Very pleased I can cost effectively keep my long-time Skype number.
Jason Church
November 25, 2025
I had a problem with the phone system. No messages and no dial tone. Got in touch with Voiply and they worked with me to get the system up and running. They worked with me to reset the box a couple of times and we had the system up and running shortly after that. The people that helped took their time and helped me to find how to adapter running again. Thanks for the help.
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David Lehmann
November 19, 2025
I had a problem with the phone system. No messages and no dial tone. Got in touch with Voiply and they worked with me to get the system up and running. They worked with me to reset the box a couple of times and we had the system up and running shortly after that. The people that helped took their time and helped me to find how to adapter running again. Thanks for the help.
David Lehmann
November 19, 2025