Nikka Pagalan
Nikka is a dedicated professional, passionate about excellence and achieving exceptional results. She values work-life balance, enjoy spending time with loved ones, and brings creativity and resilience to her role at Voiply.
Customer Success

As a dedicated professional, I bring a passion for excellence and a commitment to delivering exceptional results in my role. Beyond work, I believe in the importance of maintaining a well-rounded life, which includes spending quality time with my family and friends. They bring me joy and provide the balance I need to thrive both personally and professionally.

Throughout my life, I've learned the valuable lesson of patience. It has deeply impacted me, teaching me the virtue of perseverance and the power of waiting for the right moment. This principle guides my approach to challenges, both in and outside of work, enabling me to overcome obstacles with a calm and determined mindset.

While I haven't come across any specific books or resources that have significantly impacted me, I am always open to exploring new ideas and perspectives. I believe in the continuous pursuit of knowledge and personal growth, and I'm eager to learn from the experiences of others.

Working at Voiply ignites my creative side and fuels my enthusiasm. The dynamic and innovative environment here allows me to think outside the box and explore new solutions. It's exciting to be part of a company that encourages creativity and empowers employees to contribute their unique ideas and insights.

One memorable challenge I faced at work involved troubleshooting a complex issue. Despite the difficulties, I never gave up. I remained persistent, explored different approaches, and sought assistance when needed. Ultimately, my perseverance paid off, and I successfully resolved the challenge, gaining valuable problem-solving skills in the process.

The best part of my job is the sense of security it provides. Knowing that I have a stable position allows me to plan for the future and invest in my personal and professional goals. This security boosts my confidence and motivates me to strive for excellence every day.

Balancing work with my family, social life, and other commitments is crucial to me. To achieve this balance, I have developed a daily routine that allows me to allocate dedicated time to each area of my life. This structure ensures that I can fulfill my responsibilities and enjoy meaningful connections with loved ones.

Currently, I am passionate about developing a growth mindset. Embracing this philosophy allows me to continuously challenge myself, seek new opportunities for development, and push beyond my limits. I believe that growth comes from embracing change and facing challenges head-on.

To stay motivated and inspired, I adhere to the principle of "Don't Stop When You're Tired, Stop When You're Done." This mindset helps me persevere through obstacles and maintain my focus on achieving success in my profession. I find inspiration in setting goals and celebrating each milestone along the way.

For someone new at Voiply working in a similar role as mine, my advice would be to share positive feedback. Recognizing and appreciating the contributions of others fosters a supportive and collaborative work environment. By acknowledging the efforts of colleagues, we can build stronger connections and encourage a culture of excellence.

In my current role, I excel at identifying and solving problems. Through my keen observation and analytical skills, I have successfully tackled various challenges, contributing to the overall success of projects. Each accomplishment brings me a sense of fulfillment and motivates me to continue making a positive impact.

Throughout my professional development, I have been fortunate to have mentors and leaders who have made a significant impact on my journey. They instilled confidence in me, challenged me to make positive changes, and provided guidance to stay grounded.

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