AI Assistant: Your Personal AI For The Calls You Miss
It rings your phones first, and when you can't pick up, it steps in: takes a message, answers questions, transfers the call, or books the appointment. One per person, on your own extension, for every user on a Business plan.
The Calls You Can't Take Right Now
Four things that happen on a normal working day, and what voicemail does about them.
Your hands are already busy
Under a sink, mid-haircut, on a ladder, in a meeting. The phone rings anyway, and the caller has no idea you're working.
A beep answers nothing
Voicemail can't say whether you're open Saturday or what a callout costs. The caller hangs up with the same question they came in with.
The caller moves on
Someone who needs a job done today can dial the next name on the list. A live answer keeps that call yours.
Booking turns into phone tag
Two voicemails and a text later, you still haven't agreed on a time. The assistant just books it while they're on the line.
Your Phones Ring First
The assistant only picks up after your desk phone and cell have rung and nobody answered.
Your phones ring anywhere
Desk phone, the Voiply app, or your cell. If you pick up, the assistant stays out of it.
Nobody answers, so it steps in
You're in a meeting, driving, or already on a call. It answers using the wording you set.
It follows the rules you set
Transfer, announce first, take a message, or book a time. Calls that sound urgent get passed to you.
You get the message and transcript
Who called and why, emailed to you. Every handled call is recorded and transcribed too.
Ready to get started? Call (844) 843-4175 to learn more.
Three Working Days, Three Kinds Of Call
Anyone whose hands are busy while the phone rings. Here's what those calls sound like.
Plumbing & HVAC
You're under a sink with the water off. The call is either an emergency or a quote, and you need to know which before you climb out.
Barber & Salon
You're mid-cut and the shop phone rings. It's almost always someone asking for a slot, and the chair pays better than the handset.
Trades & Site Work
You're on a roof with gloves on. Nine callers out of ten want a price or an address, and the tenth needs you today.
Turn It On From The App You Already Use
There's no separate product to buy and no admin ticket to raise. Every person on a Business plan has a "My Assistant" tab in the Voiply mobile and desktop apps.
Open the My Assistant tab
It sits beside Calls and Messages, on the extension you already sign in to.
Say what it should do
Pick how many rings to wait and what happens next: take a message, transfer, or book a time. Choose the voice while you're there.
Switch it on
One toggle. Your phones keep ringing first, and you can turn it off again the same way.
What It Does When It Picks Up
Everything below works today for every user on a Business plan.
Takes a message
Captures who called and why, and emails it straight to you.
Sends calls onward
Transfers to a colleague or your cell, optionally with a quick spoken announcement first.
Books appointments
Check availability and manage bookings on Google, Outlook, or Apple iCloud.
Smart routing rules
Decide per caller or topic: transfer, announce-then-transfer, or take a message.
Urgent-call escalation
When a call sounds urgent, it warm-transfers you instead of just taking a message.
Remembers repeat callers
Recognizes people who've called before, for a more natural conversation.
Recordings & transcripts
Every handled call is recorded and transcribed.
Right inside the Voiply app
Manage your assistant from the "My Assistant" tab in the apps, no second login needed.
Privacy controls
Turn off call storage and redact sensitive details.
$0.25 A Minute, And Nothing When It's Idle
Pay as you go: no monthly fee per assistant, no bundle to buy, and no minutes to commit to. Live-call minutes land on your usual Voiply bill.
Questions about plans?
Call (844) 843-4175 and we'll help you choose.
Next To The Voicemail You Have Now The AI Assistant
Both catch the calls you don't answer. Only one of them talks back.
- Urgent text-message alerts (SMS) in addition to email
Try It On Your Own Extension
Call the demo line and hear how your assistant takes a message and books a time. $0.25 a minute, nothing when it's idle.
Start Your 14 Days Free
The AI Assistant runs on Voiply Business Premier. Tell us where to reach you and we will set it up with you on the phone, usually the same business day. Your 14 free days start when your first number is connected, not when you fill this in.
Common Questions
Answers to common questions about Voiply’s AI Assistant.
No. Your phones ring first, every time. The assistant only steps in when you can't pick up.
Google, Outlook / Microsoft 365, and Apple iCloud. It checks availability and can book, reschedule or cancel.
When a call sounds urgent, it warm-transfers you instead of just taking a message.
No. It lives in a "My Assistant" tab inside the Voiply mobile and desktop apps you already use.
Still have questions?
Call our customer service team at (844) 843-4175