VoIP click to dial saves time

Written by

Shea Georgetti

Published on

May 11, 2026

Read Time

min read time

VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

Make calls inside your web browser or CRM.
When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.

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Shea Georgetti

Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.

Co-founder and CEO

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I have had Voiplyservice for almost 2 years. I’ve had a few minor problems with them but they all have been resolved within an hour. All technicians are helpful, polite and very knowledgeable.

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I have had Voiplyservice for almost 2 years. I’ve had a few minor problems with them but they all have been resolved within an hour. All technicians are helpful, polite and very knowledgeable.

neil minichino

November 14, 2025

Yes, we still have a landline telephone. Voiply has been an excellent provider for years. The system works smoothly, including voicemail. If I ever have a question they respond very quickly. I always feel that I am chatting with a real person, not some AI-generated bot. The price is very reasonable and I recommend them highly.

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November 19, 2025

Pamela Bennett-Staten

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Hey guys, Voiply? Who, What Never heard of this company but I’m glad I ran across them. Saving me money on my telephone service. Sounds mickey mouse but far from it. Quality A+ Clarity A+ Ease to hook up A+ . If you’re getting your current number ported over, and after you connected the color coded wires, only 3 no big deal and you try to make a call and can’t don’t panic and think you made a mistake by switching don’t, it only takes a few days to get it running and what’s cool it rings also on your cell phone. Never have to wait at home for an important call. I’m excited with Volply and using my telephone bill savings to super size my next McDonald’s order with the extra money I’m saving. Roger D

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September 18, 2025

Roger Lynn

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Dan Haygeman

November 21, 2025

The human agent of the client service was super fast detecting a small hiccup on the answer given by the AI agent regarding my account. Without me asking or having time to do it the agent presented herself and offered immediately to review the situation... not even a couple minutes go by and I am receiving the information by email and on the live chat session. Incredible and nowadays surprisingly attentive client service. Well done.

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November 28, 2025

C G

November 28, 2025

Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!

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Lynn Hartung

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