VoIP click to dial saves time

Written by

Shea Georgetti

Published on

May 11, 2026

Read Time

min read time

VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

Make calls inside your web browser or CRM.
When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.

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Shea Georgetti

Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.

Co-founder and CEO

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After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.

John Cronin

November 15, 2025

John Cronin

November 15, 2025

The switch to Voiply was seamless, fast, and easy. Voiply notified our previous carrier and notified us when the phone number was switched. The start up was amazingly simple and easy. We have two phone hubs on our home phone system, with a total of eight satellite phones. The sound clarity is excellent on all eight, and the system is working flawlessly. This was a great experience, and Voiply is a real value.

Carl Frahme

November 9, 2025

Carl Frahme

November 9, 2025

The customer service I have experienced as a new user has been fabulous. A quick chat with an AI bot and before I knew it the team was on it and fixed it all quickly.

Robert Cheff

August 9, 2025

The customer service I have experienced as a new user has been fabulous. A quick chat with an AI bot and before I knew it the team was on it and fixed it all quickly.

Robert Cheff

August 9, 2025

Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.

Larry lowe

October 26, 2025

Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.

Larry lowe

October 26, 2025

Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.

John Boardley

August 16, 2025

John Boardley

August 16, 2025

I had just received my new Voiply phone box. It was easy to install but I couldn't make outgoing calls. I contacted the support department and they worked until they fixed the problem. They stayed in contact via email until they had it resolved. The technician was polite and I really appreciated their communication and followup to make sure it was working on my end.

Josh Klindworth

November 6, 2025

Josh Klindworth

November 6, 2025

I've been with Voiply for many years with excellent phone service. If I had any questions or problems, Customer Service was right there to help. Call quality is always spot-on and their pricing plans make it very affordable. I've tried others, and this company has been the best, so far.

Jim

August 8, 2025

Jim

August 8, 2025

For some reason I had lost the device registration" of my home Voiply phone system. I contacted their customer care service number and was connected to their AI support. It worked amazingly well, and the AI bot, whose name was Jack, answered every question I asked it as if I talking to a real person. After making sure all the interconnections where properly connected and working, it tried several times re-register my device. It was unsuccessful and realized that I needed a real "customer care technician" to help correct the problem.

Henry Boze

September 9, 2025

Henry Boze

September 9, 2025

I am happy to have found Voiply to park my phone number for a very low cost. I had lots of questions and made changes to my services several times. Throughout this, I had multiple interactions with customer service. The online chat bot was unable to answer all of my questions, but the humans I chatted with immediately understood and addressed my questions and then quickly processed my requests. Great customer service, especially for the price.

Daniel Hunt

July 17, 2025

Daniel Hunt

July 17, 2025

VoIP click to dial saves time

Table of Contents

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Why choose Voiply?

Scalable Business Phone Solutions starting at $4.96/mo

What Real People Say About Us?

Table of Contents

Recent blog posts

How Hidden Fees Drive Up the Cost of Traditional Home Phones

Why Internet Stability Matters More Than Speed for Home Phone Users

The Benefits of Unlimited Internet for Modern Home Surveillance

Why choose Voiply?

Scalable Business Phone Solutions starting at $4.96/mo

What Real People Say About Us?

See How VoIP Compares to Your Landline