VoIP click to dial saves time

Written by

Shea Georgetti

Published on

May 11, 2026

Read Time

min read time

VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

Make calls inside your web browser or CRM.
When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.

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Shea Georgetti

Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.

Co-founder and CEO

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Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

Its a plug and play set up but I ran into some issues but Voiply's customer service is easy to access and they worked fast and hard to get me up and running. I kept my landline number because my mom doesn't know how to use a cellphone. But landline was costing me to much to keep. So found Voiply for home and its a great bargain. All I needed was my internet connection the Voiply dongle and my mom's cordless phone. Whats even cooler is we have voice mail and I get notifications on my cellphone when we have messages.

David Vaughn

October 24, 2025

David Vaughn

October 24, 2025

Hey guys, Voiply? Who, What Never heard of this company but I’m glad I ran across them. Saving me money on my telephone service. Sounds mickey mouse but far from it. Quality A+ Clarity A+ Ease to hook up A+ . If you’re getting your current number ported over, and after you connected the color coded wires, only 3 no big deal and you try to make a call and can’t don’t panic and think you made a mistake by switching don’t, it only takes a few days to get it running and what’s cool it rings also on your cell phone. Never have to wait at home for an important call. I’m excited with Volply and using my telephone bill savings to super size my next McDonald’s order with the extra money I’m saving. Roger D

Dan McInnis

August 19, 2025

Dan McInnis

August 19, 2025

I had just received my new Voiply phone box. It was easy to install but I couldn't make outgoing calls. I contacted the support department and they worked until they fixed the problem. They stayed in contact via email until they had it resolved. The technician was polite and I really appreciated their communication and followup to make sure it was working on my end.

Josh Klindworth

November 6, 2025

Josh Klindworth

November 6, 2025

The human agent of the client service was super fast detecting a small hiccup on the answer given by the AI agent regarding my account. Without me asking or having time to do it the agent presented herself and offered immediately to review the situation... not even a couple minutes go by and I am receiving the information by email and on the live chat session. Incredible and nowadays surprisingly attentive client service. Well done.

C G

November 28, 2025

C G

November 28, 2025

For some reason I had lost the device registration" of my home Voiply phone system. I contacted their customer care service number and was connected to their AI support. It worked amazingly well, and the AI bot, whose name was Jack, answered every question I asked it as if I talking to a real person. After making sure all the interconnections where properly connected and working, it tried several times re-register my device. It was unsuccessful and realized that I needed a real "customer care technician" to help correct the problem.

Henry Boze

September 9, 2025

Henry Boze

September 9, 2025

I appreciate the time and attention that I received from the Voiply tech support agents when I was trying to resolve an issue with my adaptor. Mike walked me through a process to restore my service via the website chat and email. When neither of these methods was successful, Ana called me on my mobile phone and walked me through the process. Many thanks to their dedication in helping to resolve this issue.

Ming Shing Chiu

July 19, 2025

Ming Shing Chiu

July 19, 2025

The customer service I have experienced as a new user has been fabulous. A quick chat with an AI bot and before I knew it the team was on it and fixed it all quickly.

Robert Cheff

August 9, 2025

The customer service I have experienced as a new user has been fabulous. A quick chat with an AI bot and before I knew it the team was on it and fixed it all quickly.

Robert Cheff

August 9, 2025

I had an issue with my Caller ID and contacted Voiply Customer Service phone number. To my surprise, the wait time was less than a minute and the customer service rep understood my concern. The customer service rep contacted the help desk support team and my issue was fixed. I received a call back from the customer service rep to verify the problem was corrected.

dan pogo

October 2, 2025

dan pogo

October 2, 2025

Voiply is great. Probably the best telephone VoIP service in the business. All phones are being forced to go Voice over IP. We were with Windstream/ Kinetic/ and whatever company they just merged with. Voiply’s cost and superior customer service kicks the mess out of our previous carrier. Check out the cost and you might just be their next customer.

Rebecca Wisdom

December 20, 2025

Rebecca Wisdom

December 20, 2025

VoIP click to dial saves time

Table of Contents

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Why choose Voiply?

Scalable Business Phone Solutions starting at $4.96/mo

What Real People Say About Us?

Table of Contents

Recent blog posts

How Hidden Fees Drive Up the Cost of Traditional Home Phones

Why Internet Stability Matters More Than Speed for Home Phone Users

The Benefits of Unlimited Internet for Modern Home Surveillance

Why choose Voiply?

Scalable Business Phone Solutions starting at $4.96/mo

What Real People Say About Us?

See How VoIP Compares to Your Landline