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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
May 11, 2026
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
Co-founder and CEO

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i decided to replace my land line and purchased a VoIP system from Voiply. I paid for one year and received two months free. This saved me 165.00 over my old plan. I received everything needed in a few days and the installation was simple. I have been using the system for a few weeks now with no issues.Glad i made the change.
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Due to my absence for 5 months, I had discontinued my internet service with another provider. To my surprise, voicemail was still working during this time and I was immediately notified via email whenever a call came in. The messages that were left showed up in detail which I appreciated. Upon reactivation of the modem for internet with that other provider, I had an issue with the phone connection. I contacted Voiply which fixed the problem within a relatively short time. I am very satisfied with the service that I received.
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The switch to Voiply was seamless, fast, and easy. Voiply notified our previous carrier and notified us when the phone number was switched. The start up was amazingly simple and easy. We have two phone hubs on our home phone system, with a total of eight satellite phones. The sound clarity is excellent on all eight, and the system is working flawlessly. This was a great experience, and Voiply is a real value.
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