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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
July 28, 2026
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
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After a few days working good
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Serg Reno
August 27, 2026
I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.
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James High
December 21, 2025
I love Voiply, I was able to dial out but could not receive calls. I made one call to Voiply, they accessed the situation and resolved it quickly. I have been with them for five years and never had a problem. Good dependable service.
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Pamela Bennett-Staten
November 19, 2025
We switched to Voiply after our current VOIP provider increased our rates 60% without warning (and we had been with them for over a decade). What a difference! They helped immediately with porting issues then fixed the mobile app so that we could get incoming calls. We were up and running within a day of the port completion. Our previous VOIP provider took days to fix an issue - Voiply fixed problems within minutes of our report. So customer support definitely gets five stars from us! The Voiply price is also more reasonable so that was very helpful. And both the web interface and mobile app were well written (I'm a software consultant/developer). I've added a picture of the Grandstream device that Voiply supplies for free. Besides power, it has inputs for a phone (RJ11) and an ethernet connection (RJ45). It is programmed to get a DHCP address on your internal network so be sure to allot some addressed on your firewall router for DHCP. We are glad that we ported to Voiply - what a difference from our previous supplier.
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Robert Ingham
June 19, 2026
We were having trouble setting up our system and the reprsentative stayed with us until it was resolved. Workimg great now.
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Teddy
July 25, 2026
Really good service
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keysha carter
May 14, 2026
Best customer support I've seen in a phone company. 1. you get a real person on the phone 2. they called back to make sure my issue was resolved.. Amazing in this day and age.. Well Done Voiply, Bravo
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Joe Reynoso
December 30, 2025
Asked a question. Got the right answer very quickly.
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Mark Shifter
June 8, 2026
Voiply provides a reasonably priced option for my business. I did encounter an issue receiving calls. When I contacted Voiply support, they responded within an hour and the issue was resolved shortly thereafter.
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Tom Bissell
June 4, 2026