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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
November 6, 2026
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
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What Real People Say About Us

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

Rapid response, almost unbelievably so. Caring expressed in their emails. Request for further update, as in caring how this breakdown resolved. Corrective action rapid after further update. These folks rock. Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
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Dan Haygeman
November 21, 2025
Overall, great value for the money. Incredibly responsive customer support. Pretty easy to use on mobile. I'd say the mobile app could still improve though. Photos come through as a hyperlink you have to click, and no way to send photos. And you can't copy and paste messages. But again, for the money, great value for the solopreneur or small business.
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Eve Evans
June 9, 2026
I spent nearly a year to find a decent service to transfer my Skype number. After much research I found VIOPLY and decided to port and park the number for the time being. The price is extremely good, settings are simple, porting is well supported. The AI assistant is quite useful and will transfer you to human support quickly when needed. Human support options offer chat, email, and phone so it is extremely convenient, and the chat support I received was excellent. My skype number porting is still in process but assuming all goes well this is a very useful and economical service with a variety of free and add-on services easy to choose from. Highly recommend. Quick update, my port completed after a second day with some quick support. Very pleased I can cost effectively keep my long-time Skype number.
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Jason Church
November 25, 2025
I'm so excited to have a landline home phone once again. This is the best and easiest way to reach me as I have a large house and I can put phones in everyroom if I want. I cannot carry a cellphone around my hip all day so never hear a call from it. The price is so perfect for my low income status. I actually received this earlier than expected. The instructions were so simple to connect to and have my phone working in minutes. Yes, even I, a elderly woman, could do this without having help from anyone. Yes I am so delighted to have found VOIPLY . Thanks again and look forward to many years together.
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Diane McKinney
December 22, 2025
We have used VIOP as our only phone system for several years. The original installation and set up was easy and complete without a single problem. The service is very good and there has not been any issues. Even when our power was off. the ability to forward called to a cell phone kept the service working until power was restored. It has been excellent service. The one time we submitted a service ticket the response was prompt and resolved quickly.
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Bill Anderson
August 2, 2026
I received my device and had an issue during the initial setup (user error). I emailed the support team and received a response in less than 30 minutes. The solution provided was simple, easy to follow, and resolved my issue. I’m impressed at the amazing customer service.
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D. Wilks
July 15, 2026
I had a problem with the phone system. No messages and no dial tone. Got in touch with Voiply and they worked with me to get the system up and running. They worked with me to reset the box a couple of times and we had the system up and running shortly after that. The people that helped took their time and helped me to find how to adapter running again. Thanks for the help.
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David Lehmann
November 19, 2025
I had a problem getting text messages and voicemails. As soon as I contacted them, they responded immediately and after a short period of time, everything was working.
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Gary
August 5, 2026
Voiply was the most competitive residential VOIP provider I could find. So far (a few months), they've been very efficient and responsive. Voice quality is very good and features are robust. Easy to set up and half the price of AT&T VOIP (1/5 of a landline). Just be sure you have at least 24 hr. power backup for your VOIP adapter and modem/router in case of a blackout.
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Dennis Cline
March 8, 2026