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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
July 28, 2026
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
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The switch to Voiply was seamless, fast, and easy. Voiply notified our previous carrier and notified us when the phone number was switched. The start up was amazingly simple and easy. We have two phone hubs on our home phone system, with a total of eight satellite phones. The sound clarity is excellent on all eight, and the system is working flawlessly. This was a great experience, and Voiply is a real value.
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Amazing customer service! I have to say, the communication from this company is stellar; they were very proactive; sending emails with order status updates, sending literature before I received the adapter, so that I could familiarize myself and be ready to install when it arrived. Unfortunately I don't have a compatible modem/router. (Most are compatible and can be tweaked, but I happened to have the one that wasn't.) Their tech support was brilliant, offering a couple of solutions, but I ended up returning the adapter. The customer service reps were very helpful with the return process as well. I will definitely reorder from Voiply when we're ready to get a compatible modem.
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Marjolaine S
October 31, 2025
I went through a handful of VoiP providers. They had the easiest website to maneuver. I recommend Voiply highly. Quick setup and it worked flawlessly in less than a few minutes.
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Neil Bergal
June 18, 2026
Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.
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Larry lowe
October 26, 2025
I love the ease of purchase, the online dashboard is transparent about services and features, the customer service has always been topnotch, and you can't beat the price! I have the landline phone for my kids too young for cell phones and it's an added safety feature should I need to call 911 as the number is tied to my physical address. Worth every penny!
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Kimberly Craig
October 22, 2025
Voiply is a wonderful service, and their customer service is absolutely terrific if one is puzzled or confused or mixed up about anything on Voiply! I heartily recommend it!
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MICHELE COAD
May 26, 2026
We have used VIOP as our only phone system for several years. The original installation and set up was easy and complete without a single problem. The service is very good and there has not been any issues. Even when our power was off. the ability to forward called to a cell phone kept the service working until power was restored. It has been excellent service. The one time we submitted a service ticket the response was prompt and resolved quickly.
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Bill Anderson
August 2, 2026
We have had a very positive experience with Voiply! They provide an exceptionally fair price for excellent service. The platform is remarkably easy to use, and their technical support team is always responsive, helpful, and ready to assist whenever we need them. Voiply has been a wonderful communication solution for the Monastery of Our Lady of Ephesus. We highly recommend them to anyone looking for reliable VoIP service!
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July 23, 2026
for quite a while I was dropping calls and there was a lot of static. Also I go on my email and there are messages that were not on my machine and can not get them- apart from these intermitant problems I have had for about 6 or 7 years - mostly good- Better than Spectrum
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