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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
December 3, 2025
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Cartoon of Shea Georgetti
Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
Co-founder and CEO

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I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!
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J.C. Warner
September 20, 2025
I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!
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September 20, 2025
Rapid response, almost unbelievably so. Caring expressed in their emails. Request for further update, as in caring how this breakdown resolved. Corrective action rapid after further update. These folks rock. Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
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Dan Haygeman
November 21, 2025
Rapid response, almost unbelievably so. Caring expressed in their emails. Request for further update, as in caring how this breakdown resolved. Corrective action rapid after further update. These folks rock. Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
Dan Haygeman
November 21, 2025
As a small business owner, it was the right decision to move our telephone services to Voiply. Customer service provided by Voiply team is excellent.
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Thaya Nagarajah
November 10, 2025
As a small business owner, it was the right decision to move our telephone services to Voiply. Customer service provided by Voiply team is excellent.
Thaya Nagarajah
November 10, 2025
After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.
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John Cronin
November 15, 2025
After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.
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November 15, 2025
The first time I needed customer service and reached out to them, they were there for me. Very professional, courteous and determined to resolve my issue(s). Timely responses and great follow through. They have since fixed the problem on their end (not all problems are Voiply's fault). And all this for an incredible, low monthly fee. I would indeed recommend them. Sincerely, Chuck
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Charles R Woodworth CHARLESW
October 7, 2025
The first time I needed customer service and reached out to them, they were there for me. Very professional, courteous and determined to resolve my issue(s). Timely responses and great follow through. They have since fixed the problem on their end (not all problems are Voiply's fault). And all this for an incredible, low monthly fee. I would indeed recommend them. Sincerely, Chuck
Charles R Woodworth CHARLESW
October 7, 2025
Its a plug and play set up but I ran into some issues but Voiply's customer service is easy to access and they worked fast and hard to get me up and running. I kept my landline number because my mom doesn't know how to use a cellphone. But landline was costing me to much to keep. So found Voiply for home and its a great bargain. All I needed was my internet connection the Voiply dongle and my mom's cordless phone. Whats even cooler is we have voice mail and I get notifications on my cellphone when we have messages.
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David Vaughn
October 24, 2025
Its a plug and play set up but I ran into some issues but Voiply's customer service is easy to access and they worked fast and hard to get me up and running. I kept my landline number because my mom doesn't know how to use a cellphone. But landline was costing me to much to keep. So found Voiply for home and its a great bargain. All I needed was my internet connection the Voiply dongle and my mom's cordless phone. Whats even cooler is we have voice mail and I get notifications on my cellphone when we have messages.
David Vaughn
October 24, 2025
Hello, The ease of ordering and the email support was great . Simple and fast delivery of equipment and setup was easy . Very good sound quality and will be exploring various other options once I get a yearly/biannual contract. Thanks
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Carol Reinhold
June 20, 2025
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Carol Reinhold
June 20, 2025
I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.
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I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.
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December 21, 2025
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