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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
May 11, 2026
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Cartoon of Shea Georgetti
Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
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What Real People Say About Us?

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the system over 9 times and I still have not gotten the owners manual or any way to figure it out on my own. I finally used the portal instead of the mobile app today and it was like a miracle. It changed everything. I thought I was dumb or my phone was broken because nothing was working very well on the mobile app. When I got over to the portal everything worked fantastically. Voiply is fantastic. I was paying $10 a month with Xfinity and $240 on top of that to have TV service and a landline or VoIP. So you offer the phone for like $16 and all the other companies wanted $40 for a phone. So you guys are about the best deal in the market. It took a while to get the phone to work properly because it was getting ported over and so forth but I understand that. And then once it was working it's been fantastic I really love it. I got rid of Xfinity and I gained a good partner in voiply! I'm still loving the voiply service. I request today owners manual and they sent it to me right away. My new puppy loves it too!
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Taylor Gray
November 9, 2025
They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the system over 9 times and I still have not gotten the owners manual or any way to figure it out on my own. I finally used the portal instead of the mobile app today and it was like a miracle. It changed everything. I thought I was dumb or my phone was broken because nothing was working very well on the mobile app. When I got over to the portal everything worked fantastically. Voiply is fantastic. I was paying $10 a month with Xfinity and $240 on top of that to have TV service and a landline or VoIP. So you offer the phone for like $16 and all the other companies wanted $40 for a phone. So you guys are about the best deal in the market. It took a while to get the phone to work properly because it was getting ported over and so forth but I understand that. And then once it was working it's been fantastic I really love it. I got rid of Xfinity and I gained a good partner in voiply! I'm still loving the voiply service. I request today owners manual and they sent it to me right away. My new puppy loves it too!
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Taylor Gray
November 9, 2025
We used Voiply service for many years with trouble free service. When it came time to cancel our service (just don’t use the land line anymore) they made this very simple to do. If we ever need a landline again we will definitely be back!
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Sam Harris
August 8, 2025
We used Voiply service for many years with trouble free service. When it came time to cancel our service (just don’t use the land line anymore) they made this very simple to do. If we ever need a landline again we will definitely be back!
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Sam Harris
August 8, 2025
I had a problem with the phone system. No messages and no dial tone. Got in touch with Voiply and they worked with me to get the system up and running. They worked with me to reset the box a couple of times and we had the system up and running shortly after that. The people that helped took their time and helped me to find how to adapter running again. Thanks for the help.
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David Lehmann
November 19, 2025
I had a problem with the phone system. No messages and no dial tone. Got in touch with Voiply and they worked with me to get the system up and running. They worked with me to reset the box a couple of times and we had the system up and running shortly after that. The people that helped took their time and helped me to find how to adapter running again. Thanks for the help.
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David Lehmann
November 19, 2025
These people are really good to work with. Any time I've has the slightest issue they jump right on the problem and get it fixed quickly. I've been using Voiply for about 3 years and couldn't be happier with the product and the money I save
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Antwyn Price
October 26, 2025
These people are really good to work with. Any time I've has the slightest issue they jump right on the problem and get it fixed quickly. I've been using Voiply for about 3 years and couldn't be happier with the product and the money I save
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Antwyn Price
October 26, 2025
I've tried a few phone apps over the years. Voiply tops them all with ease of use, excellent phone app and the dashboard is well laid out to find what you need easily. To top it off, the support is AMAZING! They are very prompt and handle all inquiries quickly. Even the AI chat bot is smarter than most I've used. Highly recommend their services!
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Richard Weinberg
July 29, 2025
I've tried a few phone apps over the years. Voiply tops them all with ease of use, excellent phone app and the dashboard is well laid out to find what you need easily. To top it off, the support is AMAZING! They are very prompt and handle all inquiries quickly. Even the AI chat bot is smarter than most I've used. Highly recommend their services!
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Richard Weinberg
July 29, 2025
I was tired of the high cost of my home phone with my internet provider so I found Voiply on line. Their crack team of agents seamlessly transferred my phone number and service to Voiply. I am now enjoying excellent phone service at one third the cost. The service staff is exceptional and expertly performing their support for customers like me.
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kevin patrick
June 30, 2025
I was tired of the high cost of my home phone with my internet provider so I found Voiply on line. Their crack team of agents seamlessly transferred my phone number and service to Voiply. I am now enjoying excellent phone service at one third the cost. The service staff is exceptional and expertly performing their support for customers like me.
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kevin patrick
June 30, 2025
Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!
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Lynn Hartung
August 24, 2025
Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!
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Lynn Hartung
August 24, 2025
I switched carriers but wanted to keep a "stand-alone" phone. Voiply sent me the hardware, and as soon as I plugged it in my "landline" phone started working. I didn't even have to call my old carrier and get a Transfer PIN. Voiply was so easy to install and set up.
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Darrell Schmitt
November 15, 2025
I switched carriers but wanted to keep a "stand-alone" phone. Voiply sent me the hardware, and as soon as I plugged it in my "landline" phone started working. I didn't even have to call my old carrier and get a Transfer PIN. Voiply was so easy to install and set up.
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Darrell Schmitt
November 15, 2025
I have had Voiplyservice for almost 2 years. I’ve had a few minor problems with them but they all have been resolved within an hour. All technicians are helpful, polite and very knowledgeable.
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neil minichino
November 14, 2025
I have had Voiplyservice for almost 2 years. I’ve had a few minor problems with them but they all have been resolved within an hour. All technicians are helpful, polite and very knowledgeable.
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neil minichino
November 14, 2025