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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
December 3, 2025
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Cartoon of Shea Georgetti
Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
Co-founder and CEO

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Signup and porting my old number was simple and went flawlessly. Porting process also cancelled my old service so I didn't have to. Adapter arrived in about a week and connecting it to WiFi modem was quick and simple. My phone connected in just a couple minutes. Has worked flawlessly. Sound quality is excellent.
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Rick Slater
August 28, 2025
Signup and porting my old number was simple and went flawlessly. Porting process also cancelled my old service so I didn't have to. Adapter arrived in about a week and connecting it to WiFi modem was quick and simple. My phone connected in just a couple minutes. Has worked flawlessly. Sound quality is excellent.
Rick Slater
August 28, 2025
Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!
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Lynn Hartung
August 24, 2025
Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!
Lynn Hartung
August 24, 2025
I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!
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J.C. Warner
September 20, 2025
I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!
J.C. Warner
September 20, 2025
We switched to Voiply and could not be happier. The phone works great, easy to set up and great service. We did have one technical issue at first (Caller ID was not working), Voiply worked with us and got it fixed. Would highly recommend, and they are much cheaper than the cable service we were using.
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Snerdey
July 10, 2025
We switched to Voiply and could not be happier. The phone works great, easy to set up and great service. We did have one technical issue at first (Caller ID was not working), Voiply worked with us and got it fixed. Would highly recommend, and they are much cheaper than the cable service we were using.
Snerdey
July 10, 2025
I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.
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November 29, 2025
I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.
Ronald McKelvey
November 29, 2025
I spent nearly a year to find a decent service to transfer my Skype number. After much research I found VIOPLY and decided to port and park the number for the time being. The price is extremely good, settings are simple, porting is well supported. The AI assistant is quite useful and will transfer you to human support quickly when needed. Human support options offer chat, email, and phone so it is extremely convenient, and the chat support I received was excellent. My skype number porting is still in process but assuming all goes well this is a very useful and economical service with a variety of free and add-on services easy to choose from. Highly recommend. Quick update, my port completed after a second day with some quick support. Very pleased I can cost effectively keep my long-time Skype number.
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Jason Church
November 25, 2025
I spent nearly a year to find a decent service to transfer my Skype number. After much research I found VIOPLY and decided to port and park the number for the time being. The price is extremely good, settings are simple, porting is well supported. The AI assistant is quite useful and will transfer you to human support quickly when needed. Human support options offer chat, email, and phone so it is extremely convenient, and the chat support I received was excellent. My skype number porting is still in process but assuming all goes well this is a very useful and economical service with a variety of free and add-on services easy to choose from. Highly recommend. Quick update, my port completed after a second day with some quick support. Very pleased I can cost effectively keep my long-time Skype number.
Jason Church
November 25, 2025
Voiply is the best phone service available. We changed to Voiply because of the length of time it took for our previous carrier to respond to us. Voiply, from the beginning, responded immediately, without delay to any request we made. Their representatives are so kind and understanding. I encourage all that read this to make the switch without delay
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Merle Feldman
August 1, 2025
Voiply is the best phone service available. We changed to Voiply because of the length of time it took for our previous carrier to respond to us. Voiply, from the beginning, responded immediately, without delay to any request we made. Their representatives are so kind and understanding. I encourage all that read this to make the switch without delay
Merle Feldman
August 1, 2025
Great Customer Service with immediate responses to register my adapter. I would recommend their telephone service just for their customer service. The Sound is very clear on the initial phone calls I did make, and I am very satisfied with the Set-up process, the convenient app, and their easy to use customer portal.
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Macy-Ann
September 22, 2025
Great Customer Service with immediate responses to register my adapter. I would recommend their telephone service just for their customer service. The Sound is very clear on the initial phone calls I did make, and I am very satisfied with the Set-up process, the convenient app, and their easy to use customer portal.
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September 22, 2025
Rapid response, almost unbelievably so. Caring expressed in their emails. Request for further update, as in caring how this breakdown resolved. Corrective action rapid after further update. These folks rock. Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
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Dan Haygeman
November 21, 2025
Rapid response, almost unbelievably so. Caring expressed in their emails. Request for further update, as in caring how this breakdown resolved. Corrective action rapid after further update. These folks rock. Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
Dan Haygeman
November 21, 2025

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