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Why use Internet fax?

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Written by
Shea Georgetti
Published on
December 3, 2025
Read Time
6
min read time
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What is Internet Fax?

Internet Fax or Digital Fax is a popular online fax service that allows users to send and receive faxes over the Internet. Users can send and receive faxes online via email, web interface, desktop, or mobile app. Internet Fax also offers a variety of features designed to make faxing more convenient, such as the ability to sign documents electronically and the ability to track sent faxes.

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VoIPLy's Internet fax, electronic faxing, digital fax

Why do people still use Fax?

Many legacy businesses still use fax.

Fax machines have been around for decades and are still used in many businesses today. Despite the advancements in technology, many people still prefer to use Fax because they are more comfortable using it. So to do business with many legacy users, you'll need to use fax too.

Fax is more secure

Unlike email, regular mail, and text messaging, which can easily be hacked, faxing provides a secure way of transferring information. Even if hackers are somehow able to intercept the fax, all they can get is encrypted data or signal. which they cannot use.

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Legacy fax machine

Fax provides a paper trail and a reliable method of communication.

Fax is more reliable than other methods of communication such as phone calls, emails and text messages. This is because Faxes go directly to the recipient's machine, so there is no risk of them being lost or delayed.  Furthermore, faxes are often sent in hard copy form which can help ensure that they do not get lost or destroyed easily compared to emails.

Ease of use

Many people still find that Fax machines are easier to use compared to other forms of technology, making it ideal for individuals who are not tech-savvy. All you need is the recipient's fax number and you can send your document. For all these reasons, many people still use Fax machines for their business needs today.

What are the advantages of Internet fax over normal fax machines?

There are many reasons why Internet fax is preferable to analog faxing, including the following:

  1. Internet fax offers a variety of features designed to make faxing more convenient. You can send and receive fax anywhere, anytime, whereas analog faxes require a dedicated physical fax machine. For example, you can affix an electronic signature and track faxes to see when they have been delivered and whether they have been opened. You can also store faxes and access them from any device, including computers, phones, or tablets.
  2. Internet faxing is more cost-effective than analog faxing.
  3. Internet fax uses internet-based technology, which is generally less expensive than the phone lines and hardware required for analog faxing. There are no paper or toner costs, and you don't have to pay for long-distance faxes. There are no physical fax machines that break down, no need for costly repairs or parts replacements. No need to buy expensive brand-new fax machines. Also, many Internet fax service providers offer discounts for multiple users.
  4. Internet fax is more reliable. You don't have to worry about busy signals or paper jams. Issues that may arise can easily be fixed in a matter of a few clicks. Furthermore, Internet fax is less likely to be lost or damaged during transmission, and they are easier to store and retrieve than analog faxes.
  5. Internet fax is more environmentally friendly. Reduces or eliminates the use of paper and disposable toners, not to mention, the need for physical fax machines altogether, making it a more sustainable option.
  6. Internet faxing is faster and more efficient than analog faxing. Digital faxes are sent and received almost instantly, whereas analog faxes can take several minutes to transmit.
  7. Internet faxing is more secure than analog faxing. Digital faxes can be encrypted to protect sensitive information from unauthorized access, whereas analog faxes are vulnerable to interception.
  8. Internet faxing allows for more advanced features and functionality than analog faxing. Internet fax systems can include features such as automatic routing, electronic signatures, and integration with other business applications.
  9. Internet faxing allows for better organization and management of faxes than analog faxing. Digital faxes can be easily sorted, searched, and archived, whereas analog faxes can be difficult to organize and access.
  10. Internet faxing allows for better integration with other communication tools than analog faxing. Internet fax can be integrated with email, messaging, and other business applications, whereas analog faxing is a standalone technology.

Overall, there are many compelling reasons to use Internet fax instead of analog faxing. Internet fax offers many benefits over analog faxing, including speed, reliability, cost-effectiveness, convenience, and advanced features. It is likely to become the dominant faxing technology in the future, and companies that adopt it today will be well-positioned to take advantage of its many benefits.

How does Internet fax work?

Internet fax converts your documents into a digital format and then sends them to your recipients as an email attachment. Alternatively, if the recipient is using a fax machine, they will receive it as ordinary fax. This means that you can fax any document from your computer, without the need for a physical fax machine. You can also receive faxes in your email inbox, and save them on your computer or print them out if you need to.

3D figure feeding a newspaper into a desktop printer.
Sending and receiving fax, fax machine, electronic fax

How do you send an Internet fax?

To send faxes, you first need to create or signup for an Internet fax account from the provider of your choice. Online faxing can vary among different service providers. Most reputable ones will provide you with a desktop app or a mobile Internet fax app where you can manage faxes. Below are the most common steps in sending faxes:

  1. Scan or upload your document to your computer. Some providers may require you to convert them into PDF files.
  2. Select the fax machine number of your recipients from your contact list or manually type their number.
  3. Browse and select the PDF document you want to send.
  4. Click send

Your Internet fax provider will then convert the document into a fax and send it to the recipient's fax number. The recipient's fax machine will then receive your sent documents like ordinary faxes.

How do you receive an Internet fax?

To receive Internet fax, the sender doesn't need to do anything special. They just need to send a fax to you normally using your Internet fax number. Your Internet fax service provider will automatically convert the incoming faxes into a PDF file, before sending it to you. Received faxes will be stored in your email or Internet fax app's inbox as email attachments. You can then print or view stored faxes online using your email browser or Internet fax app.

Small Memobird thermal printer on an open book, printing small photo slips that are spread around it.
Documents, PDFs, images

Is Internet fax free?

While most online fax services are not free, many Internet fax service providers offer free trials or free but limited use of their Internet fax service. The price of Internet fax accounts normally depends on how many faxes you can send and what features are available.

We recommend checking out VoIPLy's Internet Fax Service. The free plan version has basic features such as sending a limited number of faxes. If you need to send additional pages, you can either purchase them for a minimal fee or upgrade to the paid version which has unlimited sending and receiving of faxes. The paid version also features a free app, free fax numbers or port your existing fax number for free, cover letters, and an enhanced security option, plus other cool features which are ideal for business use. Sign up today and get a 30-day free trial and no lock-in period, you can cancel your VoIPLy Internet fax account at any time.

Final thoughts

If you're looking for an easier, more convenient, and cost-effective way to send and receive faxes, Internet or digital fax is a great option. With Internet fax, sending and receiving faxes can be done electronically, Internet fax also offers a variety of features that make faxing more convenient, such as the ability to sign faxes electronically and track faxes. Additionally, you can access your fax online from any device, and save them on your computer or mobile device, making it easy to stay organized and on top of your work. If you need to send or receive a fax, Internet fax is a great option.

For further questions regarding Internet fax, don't hesitate to message our customer support team. You can also type in your fax number below to see if you can port it to VoIPLy.

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Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
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We love our Voiply residential phone service! They made it so easy to switch from our previous carrier. It took me less than 5 minutes to hook up the equipment, which we received for free. Our call quality is fantastic, and we are no longer missing phone calls like we did with our previous carrier. Customer service was fantastic to deal with when we had questions prior to switching to Voiply. We have now recommended Voiply to our other family members!
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We love our Voiply residential phone service! They made it so easy to switch from our previous carrier. It took me less than 5 minutes to hook up the equipment, which we received for free. Our call quality is fantastic, and we are no longer missing phone calls like we did with our previous carrier. Customer service was fantastic to deal with when we had questions prior to switching to Voiply. We have now recommended Voiply to our other family members!
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I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.
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Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!
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I travel a lot around the world and it is very important for me to stay connected with my clients. Since the budget as well as the quality was important to me, I tried different services and always came back disappointed one way or the other. One service would not work if I turned my phone's screen off, another would connect the incoming call very sporadically. And even the Voice Mailbox was not that great. Now with Voiply, not only I get all that, but also the price is very reasonable. I get in/out bound calls very clearly and easily, I receive SMS texts, and have a great VM. I love it.
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I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!
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Amazing customer service! I have to say, the communication from this company is stellar; they were very proactive; sending emails with order status updates, sending literature before I received the adapter, so that I could familiarize myself and be ready to install when it arrived. Unfortunately I don't have a compatible modem/router. (Most are compatible and can be tweaked, but I happened to have the one that wasn't.) Their tech support was brilliant, offering a couple of solutions, but I ended up returning the adapter. The customer service reps were very helpful with the return process as well. I will definitely reorder from Voiply when we're ready to get a compatible modem.
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I spent nearly a year to find a decent service to transfer my Skype number. After much research I found VIOPLY and decided to port and park the number for the time being. The price is extremely good, settings are simple, porting is well supported. The AI assistant is quite useful and will transfer you to human support quickly when needed. Human support options offer chat, email, and phone so it is extremely convenient, and the chat support I received was excellent. My skype number porting is still in process but assuming all goes well this is a very useful and economical service with a variety of free and add-on services easy to choose from. Highly recommend. Quick update, my port completed after a second day with some quick support. Very pleased I can cost effectively keep my long-time Skype number.
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Michele Chase
December 20, 2025
Called on Thur. 12/18/25@ 10:05 AM about our phone ringing once and going to voice mail. They checked the things they could all was good on our end, I was told they would make a ticket for repairs. At appox. 6:00 that evening we received a call from VOIPLY matter was all fixed and verifying problem was fixed. we are very happy with VOIPLY
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