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Why use Internet fax?

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Written by
Shea Georgetti
Published on
December 3, 2025
Read Time
6
min read time
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What is Internet Fax?

Internet Fax or Digital Fax is a popular online fax service that allows users to send and receive faxes over the Internet. Users can send and receive faxes online via email, web interface, desktop, or mobile app. Internet Fax also offers a variety of features designed to make faxing more convenient, such as the ability to sign documents electronically and the ability to track sent faxes.

Three smartphone screens showing the Voiply Fax app features: turning a mobile phone into a fax machine, scanning documents, and choosing a local fax number.
VoIPLy's Internet fax, electronic faxing, digital fax

Why do people still use Fax?

Many legacy businesses still use fax.

Fax machines have been around for decades and are still used in many businesses today. Despite the advancements in technology, many people still prefer to use Fax because they are more comfortable using it. So to do business with many legacy users, you'll need to use fax too.

Fax is more secure

Unlike email, regular mail, and text messaging, which can easily be hacked, faxing provides a secure way of transferring information. Even if hackers are somehow able to intercept the fax, all they can get is encrypted data or signal. which they cannot use.

Modern white multifunction printer sitting on a cabinet in a minimalist office setting.
Legacy fax machine

Fax provides a paper trail and a reliable method of communication.

Fax is more reliable than other methods of communication such as phone calls, emails and text messages. This is because Faxes go directly to the recipient's machine, so there is no risk of them being lost or delayed.  Furthermore, faxes are often sent in hard copy form which can help ensure that they do not get lost or destroyed easily compared to emails.

Ease of use

Many people still find that Fax machines are easier to use compared to other forms of technology, making it ideal for individuals who are not tech-savvy. All you need is the recipient's fax number and you can send your document. For all these reasons, many people still use Fax machines for their business needs today.

What are the advantages of Internet fax over normal fax machines?

There are many reasons why Internet fax is preferable to analog faxing, including the following:

  1. Internet fax offers a variety of features designed to make faxing more convenient. You can send and receive fax anywhere, anytime, whereas analog faxes require a dedicated physical fax machine. For example, you can affix an electronic signature and track faxes to see when they have been delivered and whether they have been opened. You can also store faxes and access them from any device, including computers, phones, or tablets.
  2. Internet faxing is more cost-effective than analog faxing.
  3. Internet fax uses internet-based technology, which is generally less expensive than the phone lines and hardware required for analog faxing. There are no paper or toner costs, and you don't have to pay for long-distance faxes. There are no physical fax machines that break down, no need for costly repairs or parts replacements. No need to buy expensive brand-new fax machines. Also, many Internet fax service providers offer discounts for multiple users.
  4. Internet fax is more reliable. You don't have to worry about busy signals or paper jams. Issues that may arise can easily be fixed in a matter of a few clicks. Furthermore, Internet fax is less likely to be lost or damaged during transmission, and they are easier to store and retrieve than analog faxes.
  5. Internet fax is more environmentally friendly. Reduces or eliminates the use of paper and disposable toners, not to mention, the need for physical fax machines altogether, making it a more sustainable option.
  6. Internet faxing is faster and more efficient than analog faxing. Digital faxes are sent and received almost instantly, whereas analog faxes can take several minutes to transmit.
  7. Internet faxing is more secure than analog faxing. Digital faxes can be encrypted to protect sensitive information from unauthorized access, whereas analog faxes are vulnerable to interception.
  8. Internet faxing allows for more advanced features and functionality than analog faxing. Internet fax systems can include features such as automatic routing, electronic signatures, and integration with other business applications.
  9. Internet faxing allows for better organization and management of faxes than analog faxing. Digital faxes can be easily sorted, searched, and archived, whereas analog faxes can be difficult to organize and access.
  10. Internet faxing allows for better integration with other communication tools than analog faxing. Internet fax can be integrated with email, messaging, and other business applications, whereas analog faxing is a standalone technology.

Overall, there are many compelling reasons to use Internet fax instead of analog faxing. Internet fax offers many benefits over analog faxing, including speed, reliability, cost-effectiveness, convenience, and advanced features. It is likely to become the dominant faxing technology in the future, and companies that adopt it today will be well-positioned to take advantage of its many benefits.

How does Internet fax work?

Internet fax converts your documents into a digital format and then sends them to your recipients as an email attachment. Alternatively, if the recipient is using a fax machine, they will receive it as ordinary fax. This means that you can fax any document from your computer, without the need for a physical fax machine. You can also receive faxes in your email inbox, and save them on your computer or print them out if you need to.

3D figure feeding a newspaper into a desktop printer.
Sending and receiving fax, fax machine, electronic fax

How do you send an Internet fax?

To send faxes, you first need to create or signup for an Internet fax account from the provider of your choice. Online faxing can vary among different service providers. Most reputable ones will provide you with a desktop app or a mobile Internet fax app where you can manage faxes. Below are the most common steps in sending faxes:

  1. Scan or upload your document to your computer. Some providers may require you to convert them into PDF files.
  2. Select the fax machine number of your recipients from your contact list or manually type their number.
  3. Browse and select the PDF document you want to send.
  4. Click send

Your Internet fax provider will then convert the document into a fax and send it to the recipient's fax number. The recipient's fax machine will then receive your sent documents like ordinary faxes.

How do you receive an Internet fax?

To receive Internet fax, the sender doesn't need to do anything special. They just need to send a fax to you normally using your Internet fax number. Your Internet fax service provider will automatically convert the incoming faxes into a PDF file, before sending it to you. Received faxes will be stored in your email or Internet fax app's inbox as email attachments. You can then print or view stored faxes online using your email browser or Internet fax app.

Small Memobird thermal printer on an open book, printing small photo slips that are spread around it.
Documents, PDFs, images

Is Internet fax free?

While most online fax services are not free, many Internet fax service providers offer free trials or free but limited use of their Internet fax service. The price of Internet fax accounts normally depends on how many faxes you can send and what features are available.

We recommend checking out VoIPLy's Internet Fax Service. The free plan version has basic features such as sending a limited number of faxes. If you need to send additional pages, you can either purchase them for a minimal fee or upgrade to the paid version which has unlimited sending and receiving of faxes. The paid version also features a free app, free fax numbers or port your existing fax number for free, cover letters, and an enhanced security option, plus other cool features which are ideal for business use. Sign up today and get a 30-day free trial and no lock-in period, you can cancel your VoIPLy Internet fax account at any time.

Final thoughts

If you're looking for an easier, more convenient, and cost-effective way to send and receive faxes, Internet or digital fax is a great option. With Internet fax, sending and receiving faxes can be done electronically, Internet fax also offers a variety of features that make faxing more convenient, such as the ability to sign faxes electronically and track faxes. Additionally, you can access your fax online from any device, and save them on your computer or mobile device, making it easy to stay organized and on top of your work. If you need to send or receive a fax, Internet fax is a great option.

For further questions regarding Internet fax, don't hesitate to message our customer support team. You can also type in your fax number below to see if you can port it to VoIPLy.

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Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
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Voiply is a very professional, very organized Voip provider. My former provider was suddenly going out of business and Voiply handling the transfer from the prior business to Voiply seamlessly, quickly and answered all my questions. And here is a bonus, their Chat Box to answer questions works perfectly, accurately and even updated information on the form to port my phone number when I realized I made an mistake on the form. Wow, a Chat Box that works!!!!
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Voiply is a very professional, very organized Voip provider. My former provider was suddenly going out of business and Voiply handling the transfer from the prior business to Voiply seamlessly, quickly and answered all my questions. And here is a bonus, their Chat Box to answer questions works perfectly, accurately and even updated information on the form to port my phone number when I realized I made an mistake on the form. Wow, a Chat Box that works!!!!
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When we first started using Voiply our phone worked from 7 AM until 6 PM weekdays. It didn't work after 6 and on weekends. I put in a call to the support center, and after playing tag for a day and a half I received an e-mail from the Customer Support group. It was something that they have not seen before. After a couple of days and constant updates and request for information they were able to fix my problem. Now my phone works correctly. Throughout the entire ordeal the Customer Support Team made me feel that I was improtant to them, and kept me updated. I appreciated the way they handled my problem, and worked hard to correct it.
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When we first started using Voiply our phone worked from 7 AM until 6 PM weekdays. It didn't work after 6 and on weekends. I put in a call to the support center, and after playing tag for a day and a half I received an e-mail from the Customer Support group. It was something that they have not seen before. After a couple of days and constant updates and request for information they were able to fix my problem. Now my phone works correctly. Throughout the entire ordeal the Customer Support Team made me feel that I was improtant to them, and kept me updated. I appreciated the way they handled my problem, and worked hard to correct it.
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I've tried a few phone apps over the years. Voiply tops them all with ease of use, excellent phone app and the dashboard is well laid out to find what you need easily. To top it off, the support is AMAZING! They are very prompt and handle all inquiries quickly. Even the AI chat bot is smarter than most I've used. Highly recommend their services!
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I've tried a few phone apps over the years. Voiply tops them all with ease of use, excellent phone app and the dashboard is well laid out to find what you need easily. To top it off, the support is AMAZING! They are very prompt and handle all inquiries quickly. Even the AI chat bot is smarter than most I've used. Highly recommend their services!
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If you’re a freelancer or solopreneur looking for a reliable phone system, Voiply is definitely worth checking out. The call quality is super clear, even on their starter plan—which also includes built-in CNAM (a nice bonus you usually pay extra for elsewhere). Right now, they’re offering 50% off, which makes it a no-brainer if you’re just getting set up or want to upgrade your setup without breaking the bank. What really impressed me, though, was their support team. They're available 24/7, quick to respond, and they actually know what they’re doing. That kind of service is rare. Also, their KYC (Know Your Customer) process adds a layer of professionalism that shows they take security and compliance seriously—great if you’re working with sensitive client info. Overall, Voiply just gets what solo professionals need: clarity, support, and a system that works. Big fan.
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Amy M
June 9, 2025
If you’re a freelancer or solopreneur looking for a reliable phone system, Voiply is definitely worth checking out. The call quality is super clear, even on their starter plan—which also includes built-in CNAM (a nice bonus you usually pay extra for elsewhere). Right now, they’re offering 50% off, which makes it a no-brainer if you’re just getting set up or want to upgrade your setup without breaking the bank. What really impressed me, though, was their support team. They're available 24/7, quick to respond, and they actually know what they’re doing. That kind of service is rare. Also, their KYC (Know Your Customer) process adds a layer of professionalism that shows they take security and compliance seriously—great if you’re working with sensitive client info. Overall, Voiply just gets what solo professionals need: clarity, support, and a system that works. Big fan.
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They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the system over 9 times and I still have not gotten the owners manual or any way to figure it out on my own. I finally used the portal instead of the mobile app today and it was like a miracle. It changed everything. I thought I was dumb or my phone was broken because nothing was working very well on the mobile app. When I got over to the portal everything worked fantastically. Voiply is fantastic. I was paying $10 a month with Xfinity and $240 on top of that to have TV service and a landline or VoIP. So you offer the phone for like $16 and all the other companies wanted $40 for a phone. So you guys are about the best deal in the market. It took a while to get the phone to work properly because it was getting ported over and so forth but I understand that. And then once it was working it's been fantastic I really love it. I got rid of Xfinity and I gained a good partner in voiply! I'm still loving the voiply service. I request today owners manual and they sent it to me right away. My new puppy loves it too!
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Taylor Gray
November 9, 2025
They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the system over 9 times and I still have not gotten the owners manual or any way to figure it out on my own. I finally used the portal instead of the mobile app today and it was like a miracle. It changed everything. I thought I was dumb or my phone was broken because nothing was working very well on the mobile app. When I got over to the portal everything worked fantastically. Voiply is fantastic. I was paying $10 a month with Xfinity and $240 on top of that to have TV service and a landline or VoIP. So you offer the phone for like $16 and all the other companies wanted $40 for a phone. So you guys are about the best deal in the market. It took a while to get the phone to work properly because it was getting ported over and so forth but I understand that. And then once it was working it's been fantastic I really love it. I got rid of Xfinity and I gained a good partner in voiply! I'm still loving the voiply service. I request today owners manual and they sent it to me right away. My new puppy loves it too!
Taylor Gray
November 9, 2025
We have cut the cord with Xfinity’s ever raising prices for over 6 months now by using Voiply phone system. It was VERY easy to set up and works fine. We had an issue with not showing caller ID after 6 months and it was resolved within a day. I will definitely continue to extend our membership beyond the 1 year that we initially signed up.
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Rox Guarino
August 21, 2025
We have cut the cord with Xfinity’s ever raising prices for over 6 months now by using Voiply phone system. It was VERY easy to set up and works fine. We had an issue with not showing caller ID after 6 months and it was resolved within a day. I will definitely continue to extend our membership beyond the 1 year that we initially signed up.
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I appreciate the time and attention that I received from the Voiply tech support agents when I was trying to resolve an issue with my adaptor. Mike walked me through a process to restore my service via the website chat and email. When neither of these methods was successful, Ana called me on my mobile phone and walked me through the process. Many thanks to their dedication in helping to resolve this issue.
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Julie Denise Smith
September 12, 2025
I appreciate the time and attention that I received from the Voiply tech support agents when I was trying to resolve an issue with my adaptor. Mike walked me through a process to restore my service via the website chat and email. When neither of these methods was successful, Ana called me on my mobile phone and walked me through the process. Many thanks to their dedication in helping to resolve this issue.
Julie Denise Smith
September 12, 2025
We love our Voiply residential phone service! They made it so easy to switch from our previous carrier. It took me less than 5 minutes to hook up the equipment, which we received for free. Our call quality is fantastic, and we are no longer missing phone calls like we did with our previous carrier. Customer service was fantastic to deal with when we had questions prior to switching to Voiply. We have now recommended Voiply to our other family members!
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Kathie Steinberg
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We love our Voiply residential phone service! They made it so easy to switch from our previous carrier. It took me less than 5 minutes to hook up the equipment, which we received for free. Our call quality is fantastic, and we are no longer missing phone calls like we did with our previous carrier. Customer service was fantastic to deal with when we had questions prior to switching to Voiply. We have now recommended Voiply to our other family members!
Kathie Steinberg
July 17, 2025
Voiply is great. Probably the best telephone VoIP service in the business. All phones are being forced to go Voice over IP. We were with Windstream/ Kinetic/ and whatever company they just merged with. Voiply’s cost and superior customer service kicks the mess out of our previous carrier. Check out the cost and you might just be their next customer.
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Rebecca Wisdom
December 20, 2025
Voiply is great. Probably the best telephone VoIP service in the business. All phones are being forced to go Voice over IP. We were with Windstream/ Kinetic/ and whatever company they just merged with. Voiply’s cost and superior customer service kicks the mess out of our previous carrier. Check out the cost and you might just be their next customer.
Rebecca Wisdom
December 20, 2025