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After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.

Voiply was great to deal with and explained their services and equipment very well. I look forward to getting their adapter and using their system. Great price for phone service.

Dealing with Voiply was quite refreshing. Their customer service team, including AI, was fast and helpful. The equipment needed to use Voiply arrived the next day. After installing it, I sent a note saying that it had arrived and received a confirmation back promptly. My husband and I are impressed with Voiply and only wish that we had found them sooner!

Hey guys, Voiply? Who, What Never heard of this company but I’m glad I ran across them. Saving me money on my telephone service. Sounds mickey mouse but far from it. Quality A+ Clarity A+ Ease to hook up A+ . If you’re getting your current number ported over, and after you connected the color coded wires, only 3 no big deal and you try to make a call and can’t don’t panic and think you made a mistake by switching don’t, it only takes a few days to get it running and what’s cool it rings also on your cell phone. Never have to wait at home for an important call. I’m excited with Volply and using my telephone bill savings to super size my next McDonald’s order with the extra money I’m saving. Roger D

I'm ecstatic to have found Voiply for my business phone service. I tried a couple of other services and was so dissatisfied I cancelled and started my search anew. I followed the trail of positive reviews straight to Voiply! Account creation and setup was a breeze, and I was ready to start taking calls in less than 20 minutes. I'll be sharing my experience with other business owners!

I've been with Voiply for many years with excellent phone service. If I had any questions or problems, Customer Service was right there to help. Call quality is always spot-on and their pricing plans make it very affordable. I've tried others, and this company has been the best, so far.

They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the system over 9 times and I still have not gotten the owners manual or any way to figure it out on my own. I finally used the portal instead of the mobile app today and it was like a miracle. It changed everything. I thought I was dumb or my phone was broken because nothing was working very well on the mobile app. When I got over to the portal everything worked fantastically. Voiply is fantastic. I was paying $10 a month with Xfinity and $240 on top of that to have TV service and a landline or VoIP. So you offer the phone for like $16 and all the other companies wanted $40 for a phone. So you guys are about the best deal in the market. It took a while to get the phone to work properly because it was getting ported over and so forth but I understand that. And then once it was working it's been fantastic I really love it. I got rid of Xfinity and I gained a good partner in voiply! I'm still loving the voiply service. I request today owners manual and they sent it to me right away. My new puppy loves it too!

Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.

Amazing customer service! I have to say, the communication from this company is stellar; they were very proactive; sending emails with order status updates, sending literature before I received the adapter, so that I could familiarize myself and be ready to install when it arrived. Unfortunately I don't have a compatible modem/router. (Most are compatible and can be tweaked, but I happened to have the one that wasn't.) Their tech support was brilliant, offering a couple of solutions, but I ended up returning the adapter. The customer service reps were very helpful with the return process as well. I will definitely reorder from Voiply when we're ready to get a compatible modem.