Home & Small Business Phone Services Blog‍

I had just received my new Voiply phone box. It was easy to install but I couldn't make outgoing calls. I contacted the support department and they worked until they fixed the problem. They stayed in contact via email until they had it resolved. The technician was polite and I really appreciated their communication and followup to make sure it was working on my end.

I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.

This was the easiest transition of a phone service ever! Everything transferred right on time, received the voiply box within days, plugged it in and done! No more monthly bill from a phone company. I wish I would have known about this service years ago.

Overall, great value for the money. Incredibly responsive customer support. Pretty easy to use on mobile. I'd say the mobile app could still improve though. Photos come through as a hyperlink you have to click, and no way to send photos. And you can't copy and paste messages. But again, for the money, great value for the solopreneur or small business.

I think if I had had the adapter for my Starlink internet connection I would’ve been a lot happier!! Because I’m out of phone service now!! I have ordered what I need and it should arrive tomorrow!!

Easy to install great customer service

The human agent of the client service was super fast detecting a small hiccup on the answer given by the AI agent regarding my account. Without me asking or having time to do it the agent presented herself and offered immediately to review the situation... not even a couple minutes go by and I am receiving the information by email and on the live chat session. Incredible and nowadays surprisingly attentive client service. Well done.

After a few days working good

Voiply is a wonderful service, and their customer service is absolutely terrific if one is puzzled or confused or mixed up about anything on Voiply! I heartily recommend it!