Home & Small Business Phone Services Blog‍

I am happy to have found Voiply to park my phone number for a very low cost. I had lots of questions and made changes to my services several times. Throughout this, I had multiple interactions with customer service. The online chat bot was unable to answer all of my questions, but the humans I chatted with immediately understood and addressed my questions and then quickly processed my requests. Great customer service, especially for the price.

I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.

The transaction was simple, and the shipping was quick. (I purchased the home phone option.) It paired with a handheld cordless phone that we had with no problem. I had a question about set up, and although the phone number was not as helpful as I had hoped, the customer service via email was quick and responsive. The line works great! I am very happy so far with this decision for my family. Thank you Voiply!

We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.

When we first started using Voiply our phone worked from 7 AM until 6 PM weekdays. It didn't work after 6 and on weekends. I put in a call to the support center, and after playing tag for a day and a half I received an e-mail from the Customer Support group. It was something that they have not seen before. After a couple of days and constant updates and request for information they were able to fix my problem. Now my phone works correctly. Throughout the entire ordeal the Customer Support Team made me feel that I was improtant to them, and kept me updated. I appreciated the way they handled my problem, and worked hard to correct it.

Hello, The ease of ordering and the email support was great . Simple and fast delivery of equipment and setup was easy . Very good sound quality and will be exploring various other options once I get a yearly/biannual contract. Thanks

I have had Voiply for the past 3 years and their service is amazing. The quality of the calls are clear. The customer service reps are so helpful. Their annual plan averages to about $13 a month(after taxes and fees) which also includes free international calls on about 50 countries. Nobody can beat that price! I've looked at other companies and many have bad reviews from the BBB. Their protection plan costs $1.00 a month. VOIPLY is rated A+ from the BBB. I highly recommend them!

All I can say is it was SEAMLESS! I had no idea this service even existed until my son shared it with me. I’ve had my number for 45 years and didn’t want to lose it but had to ask if it was cost effective. This made my answer easy…NO it wasn’t until I parked it with VOIPLY. Thank you for the service and for making the switch so easy.

I switched carriers but wanted to keep a "stand-alone" phone. Voiply sent me the hardware, and as soon as I plugged it in my "landline" phone started working. I didn't even have to call my old carrier and get a Transfer PIN. Voiply was so easy to install and set up.