Available 24/7/365
Talk to an Expert
Open 24/7/365

10 Ways to Improve your Small Business

landline phone
Written by
Felix Yanko
Published on
December 22, 2025
Read Time
11
min read time
Loading the Elevenlabs Text to Speech AudioNative Player...

So you've started a business and you've been wondering how to improve it. There are many ways how to do so, but here are 10 easy, most effective, and proven ways to do it:

1. Keep your customers happy.

Finding a way to keep your customers happy is the best way to improve your business. Keep them happy by providing great customer service, offering quality products and services, and always being friendly and helpful. Make sure you deliver on your promises and exceed customer expectations whenever possible. This will encourage customers to keep coming back and recommend your business to others.

Illustration of a hand pointing to the fifth star in a five-star rating row.
Highly-rated customer service, 5 stars

2. Get involved in your community.

Be an active member of your local Chamber of Commerce or other business networking groups. Sponsor a local sports team, join community service events, or simply serve the public for free through your business. This will help you meet potential customers, get your name and brand out there, and expand your network.

3. Offer something unique.

Find a way to make your small business stand out from the competition. Whether it’s through exceptional customer service, a unique product, or a helpful blog, find something that sets you apart. Many business owners make a mistake of having too many mediocre products or services hoping that one will succeed. In reality, concentrating on making a product or service be the best it can be is a hundred times better than having many mediocre products or services. People will always pick their top choice based on their personal criteria.

4. Make use of technology.

There are many affordable and easy-to-use software programs and apps that can help small businesses run more efficiently. Utilize these tools to save time and money. VoIP phone systems, for example, can help you reduce your phone bill by making calls over the internet. Automated invoicing and accounting software can also save you a lot of time and hassle.

Humanoid robot touching a glowing red line with vertical digital data streams in the background.
Technology, AI, Automation, Efficiency

5. Keep your finances in order.

Make sure you have a handle on your finances and keep good records. This will make it easier to apply for loans or other forms of financing down the road. Know where your money is coming from and going. This will help you make smart decisions about how to allocate your resources.

Calculator and pen placed on top of printed financial statements.
Calculator, finances, book-keeping, organized budget

6. Build an all-star team

While you can thrive in your business by yourself, having a great team will significantly improve your chances of success. That is why businesses with dependable employees almost always have an edge over businesses run by an individual. Having employees means having more minds to muster to solve problems, and more manpower to serve customers. So, hire employees that are passionate about your business, dedicated to their work, and good at what they do.

Teamwork, meeting, setting of goals

7. Market your business effectively.

Make sure potential customers know about your small business and what you have to offer. Make sure potential customers are aware of your small business. Use social media, email marketing, and other techniques to get the word out.

Encourage customers to leave positive reviews on popular review sites like Google, Yelp, and TripAdvisor. This can help attract new customers and show them that you’re a reliable business. You can also ask satisfied customers to write testimonials that you can use on your website or in marketing materials

Screen showing social media app icons including Twitter, LinkedIn, Facebook, Tumblr, and Pinterest.
Social Media, online presence, Twitter, Facebook, Linkedln, Tumblr, Pinterest

8. Offer discounts and coupons.

Offering customers discounts is an excellent way to bring in new business and keep old customers coming back. You can offer discounts for first-time customers, bulk purchases, or seasonal specials. Just make sure you don’t go overboard with discounting, as this can eat into your profits.

Large red 3D text displaying “50% OFF.”
Promo, half price off, discount

9. Make it easy to do business with you.

Make sure your website is user-friendly and easy to navigate. Make the purchase process as simple as possible. Provide clear and concise information about your products and services. Respond to customer inquiries quickly and efficiently.

10. Get feedback and act on it.

Make a point to get feedback from customers regularly. Use their suggestions to improve your products, services, and overall business operation. Acting on customers' suggestions makes them feel valued and this makes a big difference in the success of your small business. Never stop learning and keep improving your business.

Thumbs up, thumbs down, and neutral hand gestures above green, red, and blue emoji faces.
Customer feedback, comments, room for improvement, opportunities

Conclusion

By following these tips, you can start making improvements to your small business today!

30 DAY
MONEY BACK GUARANTEE
Yealink business desk phone with handset, numeric keypad, navigation buttons, and monochrome display showing time and date.
Budget Friendly
Number Parking Service
(starting at $1.67/mo)
Check Circle Icon

SMS to Email

Check Circle Icon

Announcements

Check Circle Icon

Voicemail to Email

Check Circle Icon

Call Forwarding

Check Circle Icon

Toll Free / Vanity Number

Get Your Quote
30 DAY
MONEY BACK GUARANTEE
Yealink business desk phone with handset, numeric keypad, navigation buttons, and monochrome display showing time and date.
Smart & Scalable
Business Phone Service
(starting at $14.13/mo)
Check Circle Icon

Free Desk Phone

Check Circle Icon

Desktop & Mobile Apps

Check Circle Icon

Local and Toll Free Numbers

Check Circle Icon

Voicemail to Email

Check Circle Icon

Text Messaging

Check Circle Icon

Unlimited Calling

Get Your Quote
30 DAY
MONEY BACK GUARANTEE
Smiling boy holding a soccer ball and talking on the phone with a text message overlay saying, 'Brian, can we hit the ball this afternoon?'
Budget Friendly
Kids Phone Service
(starting at $7.46/mo)
Check Circle Icon

No Apps. No Texts. No Distractions.

Check Circle Icon

No Strangers Allowed

Check Circle Icon

Quiet Time Protected

Check Circle Icon

Unlimited Calling

Check Circle Icon

Emergency-Ready

Get Your Quote
30 DAY
MONEY BACK GUARANTEE
Set of three black Panasonic cordless phones with digital displays and a charging base featuring Bluetooth functionality.
Budget Friendly
Home Phone Service
(starting at $7.46/mo)
Check Circle Icon

Unlimited phone service

Check Circle Icon

Keep your existing number

Check Circle Icon

Free adapter & free shipping

Check Circle Icon

No contracts/setup fees

Check Circle Icon

Use existing analog phone

Get Your Quote
30 DAY
MONEY BACK GUARANTEE
Rotary phone
Budget Friendly
Home Phone Service
(starting at $8.95/mo)
checkmark

Unlimited Phone Service

checkmark

Keep Your Existing Number

checkmark

Free Adapter, Free Shipping

checkmark

No Contracts/Setup Fees

checkmark

Use Existing Analog Phone

Get Your Quote
30 DAY
MONEY BACK GUARANTEE
Yealink business desk phone with handset, numeric keypad, navigation buttons, and monochrome display showing time and date.
Budget Friendly
Online Fax Service
(starting at $9.99/mo)
Check Circle Icon

Desktop and Mobile App

Check Circle Icon

Email To Fax

Check Circle Icon

Dedicated Fax Number

Check Circle Icon

Easily Fax Documents

Check Circle Icon

No Contracts/Setup Fees

Get Your Quote
30 DAY
MONEY BACK GUARANTEE
Black Grandstream device with a circular center panel displaying power, phone, and network icons illuminated in blue.
Budget Friendly
Online Internet Service
(starting at $16.95/mo)
Check Circle Icon

Flexible Plans

Check Circle Icon

Everywhere Connectivity

Check Circle Icon

High-Speed Internet on the Go

Check Circle Icon

Reliable Internet Connection

Check Circle Icon

Easy Setup and Access

Get Your Quote
Cartoon illustration of Felix Yanko
Felix Yanko
As the Co-founder and President of Voiply, I am a driving force in delivering exceptional communication solutions to our 25k customers. Beyond work, I am passionate about cooking and spending quality time with my son.
Co-founder and President
Why Voiply
LOW-COST PLANS

Why choose Voiply?

Discover affordable VoIP solutions that guarantee exceptional quality and features.

Our cost-effective plans effortlessly retain your current number or facilitate the acquisition of a new one.

We seamlessly streamline the porting process, enabling a seamless transition from your traditional home phone service to our advanced VoIP platform without any disruption in service.

Talk to an Expert at (844) 843-4175

Scalable Business Phone Solutions starting at $4.96/mo

Plans available for solopreneur, remote teams, and hardware-compatible solutions.

Talk to an Expert at (844) 843-4175

REVIEWS

What Real People Say About Us?

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

I appreciate the time and attention that I received from the Voiply tech support agents when I was trying to resolve an issue with my adaptor. Mike walked me through a process to restore my service via the website chat and email. When neither of these methods was successful, Ana called me on my mobile phone and walked me through the process. Many thanks to their dedication in helping to resolve this issue.
Read more
Julie Denise Smith
September 12, 2025
I appreciate the time and attention that I received from the Voiply tech support agents when I was trying to resolve an issue with my adaptor. Mike walked me through a process to restore my service via the website chat and email. When neither of these methods was successful, Ana called me on my mobile phone and walked me through the process. Many thanks to their dedication in helping to resolve this issue.
S Emmons Profile Photo
Julie Denise Smith
September 12, 2025
I'm ecstatic to have found Voiply for my business phone service. I tried a couple of other services and was so dissatisfied I cancelled and started my search anew. I followed the trail of positive reviews straight to Voiply! Account creation and setup was a breeze, and I was ready to start taking calls in less than 20 minutes. I'll be sharing my experience with other business owners!
Read more
Frances Cross
September 4, 2025
I'm ecstatic to have found Voiply for my business phone service. I tried a couple of other services and was so dissatisfied I cancelled and started my search anew. I followed the trail of positive reviews straight to Voiply! Account creation and setup was a breeze, and I was ready to start taking calls in less than 20 minutes. I'll be sharing my experience with other business owners!
S Emmons Profile Photo
Frances Cross
September 4, 2025
Hey guys, Voiply? Who, What Never heard of this company but I’m glad I ran across them. Saving me money on my telephone service. Sounds mickey mouse but far from it. Quality A+ Clarity A+ Ease to hook up A+ . If you’re getting your current number ported over, and after you connected the color coded wires, only 3 no big deal and you try to make a call and can’t don’t panic and think you made a mistake by switching don’t, it only takes a few days to get it running and what’s cool it rings also on your cell phone. Never have to wait at home for an important call. I’m excited with Volply and using my telephone bill savings to super size my next McDonald’s order with the extra money I’m saving. Roger D
Read more
Roger Lynn
September 18, 2025
Hey guys, Voiply? Who, What Never heard of this company but I’m glad I ran across them. Saving me money on my telephone service. Sounds mickey mouse but far from it. Quality A+ Clarity A+ Ease to hook up A+ . If you’re getting your current number ported over, and after you connected the color coded wires, only 3 no big deal and you try to make a call and can’t don’t panic and think you made a mistake by switching don’t, it only takes a few days to get it running and what’s cool it rings also on your cell phone. Never have to wait at home for an important call. I’m excited with Volply and using my telephone bill savings to super size my next McDonald’s order with the extra money I’m saving. Roger D
S Emmons Profile Photo
Roger Lynn
September 18, 2025
Voiply customer service has been so easy to work with, no need to call just use their chat and an agent will email you directly with a resolution. I highly recommend them
Read more
Stan Kaczocha
December 29, 2025
Voiply customer service has been so easy to work with, no need to call just use their chat and an agent will email you directly with a resolution. I highly recommend them
S Emmons Profile Photo
Stan Kaczocha
December 29, 2025
Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!
Read more
Lynn Hartung
August 24, 2025
Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!
S Emmons Profile Photo
Lynn Hartung
August 24, 2025
For those considering VOIPLY, let me tell you this has been a great change from my previous VOIP service. The clarity has improved ten fold and so far haven’t had any issues with VOIPLY. THE $8.95 charge is somewhat misleading because it does not include other taxes and fee charges which amounts to a total of around $16per month which is still very reasonable compared to cell phone plans and even more on land line charges. I would definitely recommend VOIPLY as your home phone plan.
Read more
Ronald Pantier
September 21, 2025
For those considering VOIPLY, let me tell you this has been a great change from my previous VOIP service. The clarity has improved ten fold and so far haven’t had any issues with VOIPLY. THE $8.95 charge is somewhat misleading because it does not include other taxes and fee charges which amounts to a total of around $16per month which is still very reasonable compared to cell phone plans and even more on land line charges. I would definitely recommend VOIPLY as your home phone plan.
S Emmons Profile Photo
Ronald Pantier
September 21, 2025
Voiply is a very professional, very organized Voip provider. My former provider was suddenly going out of business and Voiply handling the transfer from the prior business to Voiply seamlessly, quickly and answered all my questions. And here is a bonus, their Chat Box to answer questions works perfectly, accurately and even updated information on the form to port my phone number when I realized I made an mistake on the form. Wow, a Chat Box that works!!!!
Read more
Mark Tidwell
September 16, 2025
Voiply is a very professional, very organized Voip provider. My former provider was suddenly going out of business and Voiply handling the transfer from the prior business to Voiply seamlessly, quickly and answered all my questions. And here is a bonus, their Chat Box to answer questions works perfectly, accurately and even updated information on the form to port my phone number when I realized I made an mistake on the form. Wow, a Chat Box that works!!!!
S Emmons Profile Photo
Mark Tidwell
September 16, 2025
I transferred to Voiply services on October 6, 2025, and regret not doing this sooner. I cannot tell any difference in the quality of the voice, communication, and services compared to the previous provider I had, all this at a fraction of the cost. Highly recommended.
Read more
Norma C. Solera
October 16, 2025
I transferred to Voiply services on October 6, 2025, and regret not doing this sooner. I cannot tell any difference in the quality of the voice, communication, and services compared to the previous provider I had, all this at a fraction of the cost. Highly recommended.
S Emmons Profile Photo
Norma C. Solera
October 16, 2025
I love Voiply, I was able to dial out but could not receive calls. I made one call to Voiply, they accessed the situation and resolved it quickly. I have been with them for five years and never had a problem. Good dependable service.
Read more
Pamela Bennett-Staten
November 19, 2025
I love Voiply, I was able to dial out but could not receive calls. I made one call to Voiply, they accessed the situation and resolved it quickly. I have been with them for five years and never had a problem. Good dependable service.
S Emmons Profile Photo
Pamela Bennett-Staten
November 19, 2025