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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
May 11, 2026
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Cartoon of Shea Georgetti
Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
Co-founder and CEO

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We switched to Voiply 2 years ago after experiencing bad service with our land line company. The customer service has been excellent. I reached out with some questions and they responded within 2 business days. I appreciate their customer care!
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Carol Williams
December 26, 2025
We switched to Voiply 2 years ago after experiencing bad service with our land line company. The customer service has been excellent. I reached out with some questions and they responded within 2 business days. I appreciate their customer care!
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Carol Williams
December 26, 2025
Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.
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John Boardley
August 16, 2025
Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.
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John Boardley
August 16, 2025
The "device registration" was resolved after several hours and a representative called to inform me that the matter had been addressed. I'm very pleased with the service I received; it was first rate!"
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Ranon Brown-Scott
July 31, 2025
The "device registration" was resolved after several hours and a representative called to inform me that the matter had been addressed. I'm very pleased with the service I received; it was first rate!"
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Ranon Brown-Scott
July 31, 2025
Hello, The ease of ordering and the email support was great . Simple and fast delivery of equipment and setup was easy . Very good sound quality and will be exploring various other options once I get a yearly/biannual contract. Thanks
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Carol Reinhold
June 20, 2025
Hello, The ease of ordering and the email support was great . Simple and fast delivery of equipment and setup was easy . Very good sound quality and will be exploring various other options once I get a yearly/biannual contract. Thanks
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Carol Reinhold
June 20, 2025
I had an issue with my Caller ID and contacted Voiply Customer Service phone number. To my surprise, the wait time was less than a minute and the customer service rep understood my concern. The customer service rep contacted the help desk support team and my issue was fixed. I received a call back from the customer service rep to verify the problem was corrected.
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dan pogo
October 2, 2025
I had an issue with my Caller ID and contacted Voiply Customer Service phone number. To my surprise, the wait time was less than a minute and the customer service rep understood my concern. The customer service rep contacted the help desk support team and my issue was fixed. I received a call back from the customer service rep to verify the problem was corrected.
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dan pogo
October 2, 2025
I'm ecstatic to have found Voiply for my business phone service. I tried a couple of other services and was so dissatisfied I cancelled and started my search anew. I followed the trail of positive reviews straight to Voiply! Account creation and setup was a breeze, and I was ready to start taking calls in less than 20 minutes. I'll be sharing my experience with other business owners!
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Frances Cross
September 4, 2025
I'm ecstatic to have found Voiply for my business phone service. I tried a couple of other services and was so dissatisfied I cancelled and started my search anew. I followed the trail of positive reviews straight to Voiply! Account creation and setup was a breeze, and I was ready to start taking calls in less than 20 minutes. I'll be sharing my experience with other business owners!
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Frances Cross
September 4, 2025
I was tired of paying over 25.00 a month for my landline, after doing an online search I came across Voiply for 9.98 a month and decided to give them a try. I was pleasantly surprised at the customer service the adapter shipped out of Pittsburgh and arrived in 5 days. It took me 10 minutes to be up and running and everything was extremely easy! I would highly recommend giving Voiply a look, well worth it!
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Donna Reed
October 6, 2025
I was tired of paying over 25.00 a month for my landline, after doing an online search I came across Voiply for 9.98 a month and decided to give them a try. I was pleasantly surprised at the customer service the adapter shipped out of Pittsburgh and arrived in 5 days. It took me 10 minutes to be up and running and everything was extremely easy! I would highly recommend giving Voiply a look, well worth it!
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Donna Reed
October 6, 2025
My tiny meditation center needed a phone number. We had gone over 5 years without a phone, so adding an actual phone seemed to be a waste, and we didn't want to do it. I found Voiply and it serves our needs perfectly. Our phone messages (we don't want a phone that rings anyway) are transcribed into emails that we can monitor later. It's great for us.
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Matt Zipin
November 11, 2025
My tiny meditation center needed a phone number. We had gone over 5 years without a phone, so adding an actual phone seemed to be a waste, and we didn't want to do it. I found Voiply and it serves our needs perfectly. Our phone messages (we don't want a phone that rings anyway) are transcribed into emails that we can monitor later. It's great for us.
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Matt Zipin
November 11, 2025
I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.
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Ronald McKelvey
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I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.
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Ronald McKelvey
November 29, 2025

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