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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
December 3, 2025
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Cartoon of Shea Georgetti
Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
Co-founder and CEO
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What Real People Say About Us?

Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.

Voiply was great to deal with and explained their services and equipment very well. I look forward to getting their adapter and using their system. Great price for phone service.
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Ron Oyer
November 20, 2025
Voiply was great to deal with and explained their services and equipment very well. I look forward to getting their adapter and using their system. Great price for phone service.
Ron Oyer
November 20, 2025
I was tired of the high cost of my home phone with my internet provider so I found Voiply on line. Their crack team of agents seamlessly transferred my phone number and service to Voiply. I am now enjoying excellent phone service at one third the cost. The service staff is exceptional and expertly performing their support for customers like me.
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kevin patrick
June 30, 2025
I was tired of the high cost of my home phone with my internet provider so I found Voiply on line. Their crack team of agents seamlessly transferred my phone number and service to Voiply. I am now enjoying excellent phone service at one third the cost. The service staff is exceptional and expertly performing their support for customers like me.
kevin patrick
June 30, 2025
I signed up for Voiply's Park Your Number service, as I no longer needed a home landline and found myself inundated with spam calls that were constantly disrupting me when I was working from home. I really wanted to keep my phone number as it I have had it for decades and there is no way I could remember all of the places that I have listed it as my main contact number, so this was a great solution to not severe that history but still provide me a break from these incessant solicitation calls... Now I am able to get email notifications when people leave messages so I can easily review them when it is convenient for me. I can also log in to my Voiply account and review a full log of calls, see which ones left or didn't leave messages. It is a joy to see the tally of calls (most of which were of no interest to me!) and to appreciate the amount of disruptions that have now been avoided. That alone is worth the very small price for the service. I only wish I had found out about this sooner. Bravo Voiply, bravo!
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Lucia Timpone
December 11, 2025
I signed up for Voiply's Park Your Number service, as I no longer needed a home landline and found myself inundated with spam calls that were constantly disrupting me when I was working from home. I really wanted to keep my phone number as it I have had it for decades and there is no way I could remember all of the places that I have listed it as my main contact number, so this was a great solution to not severe that history but still provide me a break from these incessant solicitation calls... Now I am able to get email notifications when people leave messages so I can easily review them when it is convenient for me. I can also log in to my Voiply account and review a full log of calls, see which ones left or didn't leave messages. It is a joy to see the tally of calls (most of which were of no interest to me!) and to appreciate the amount of disruptions that have now been avoided. That alone is worth the very small price for the service. I only wish I had found out about this sooner. Bravo Voiply, bravo!
Lucia Timpone
December 11, 2025
Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.
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Larry lowe
October 26, 2025
Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.
Larry lowe
October 26, 2025
We love our Voiply residential phone service! They made it so easy to switch from our previous carrier. It took me less than 5 minutes to hook up the equipment, which we received for free. Our call quality is fantastic, and we are no longer missing phone calls like we did with our previous carrier. Customer service was fantastic to deal with when we had questions prior to switching to Voiply. We have now recommended Voiply to our other family members!
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Kathie Steinberg
July 17, 2025
We love our Voiply residential phone service! They made it so easy to switch from our previous carrier. It took me less than 5 minutes to hook up the equipment, which we received for free. Our call quality is fantastic, and we are no longer missing phone calls like we did with our previous carrier. Customer service was fantastic to deal with when we had questions prior to switching to Voiply. We have now recommended Voiply to our other family members!
Kathie Steinberg
July 17, 2025
As a small business owner, it was the right decision to move our telephone services to Voiply. Customer service provided by Voiply team is excellent.
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Thaya Nagarajah
November 10, 2025
As a small business owner, it was the right decision to move our telephone services to Voiply. Customer service provided by Voiply team is excellent.
Thaya Nagarajah
November 10, 2025
We have cut the cord with Xfinity’s ever raising prices for over 6 months now by using Voiply phone system. It was VERY easy to set up and works fine. We had an issue with not showing caller ID after 6 months and it was resolved within a day. I will definitely continue to extend our membership beyond the 1 year that we initially signed up.
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Rox Guarino
August 21, 2025
We have cut the cord with Xfinity’s ever raising prices for over 6 months now by using Voiply phone system. It was VERY easy to set up and works fine. We had an issue with not showing caller ID after 6 months and it was resolved within a day. I will definitely continue to extend our membership beyond the 1 year that we initially signed up.
Rox Guarino
August 21, 2025
Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.
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John Boardley
August 16, 2025
Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.
John Boardley
August 16, 2025
The customer service I have experienced as a new user has been fabulous. A quick chat with an AI bot and before I knew it the team was on it and fixed it all quickly.
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Robert Cheff
August 9, 2025
The customer service I have experienced as a new user has been fabulous. A quick chat with an AI bot and before I knew it the team was on it and fixed it all quickly.
Robert Cheff
August 9, 2025