VoIP systems require internet, preferably a broadband connection, to work. To find out if your existing Internet connection is sufficient for VoIP phone service, or if you are troubleshooting a VoIP issue, one of the first things you'll need to do is run a VoIP speed test. 90% of VoIP issues, especially poor call quality issues, are related to a poor internet connection. Performing a VoIP test will help you in deciding whether to get a VoIP service or not or in determining the cause of the VoIP issue you may be having. In this article, we'll show you how to use a free online VoIP speed test tool to test your network connection speed.
There are many different speed test websites available, but we recommend using VoIPLy's Speed Test. Once you're on the website, simply click the "Go" button to start the speed test.
The speed test will then run and provide you with your results. VoIP speed tests typically give you comprehensive and extensive data about your Internet bandwidth, not limited to just the upload and download speeds. Internet speed tests also measure the performance and quality of your internet connection. This is done by stimulating a VoIP session between the server (of the company that conducts the VoIP speed test) and your computer.
After the upload and download speeds and other parameters are tested and results will be generated. These results will help determine if your Internet service provider can sufficiently handle VoIP calls. Here's a quick breakdown of what the results mean:
While your VoIP system may still work despite poor VoIP connection, you will most likely experience dropped calls, poor voice quality issues, and other VoIP-related issues.
If you're not getting the VoIP test results that you need, there are a few things you can do to improve your speed.
Once you have a good understanding of your Internet speed, you can then decide to sign up with a VoIP provider of your choice. You will also be better equipped in troubleshooting any VoIP issues you may be having. If you need any assistance, our Support Team is always happy to help.
If you found this article helpful, be sure to check out our other VoIP articles. We have a wide range of articles that covers everything from setting up your VoIP service to using advanced features.