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Martin Montemayor
Martin Montemayor is a creative and dedicated Customer Service Representative and Data Analyst at Voiply.
As a Customer Service Representative and Data Analyst at Voiply, I am passionate about taking on challenging tasks and succeeding in my role. Outside of work, I enjoy staying active by playing sports and video games. An important lesson that has deeply impacted my life is that failure is part of success, and I am inspired to keep moving forward.
Working at Voiply helps to bring out my most creative side because I am surrounded by positive and toxic-free people, allowing my mind to thrive. When faced with a difficult challenge at work, I believe seeking assistance from colleagues and tapping into company resources is crucial for success. One of the best parts of my job is the flexibility and balance it provides, allowing me to work from home and spend time with my family.
As an Excel expert, I possess unique skills that contribute to the success of Voiply. I am analytical, dependable, and detail-oriented, and I find meaning in tasks such as data cleanup, analysis, and preventing rogue calls. I am thankful for the mentorship of Felix and the support of my team, who have played a significant role in my professional development.
To stay up-to-date with changes in the industry and set myself up for long-term success, I make use of online resources and seek assistance when needed. While my childhood dream profession was once to be a lawyer or professional basketball player, I hope to become an entrepreneur or start a business of my own one day. If I were to provide one piece of advice to someone new in a similar role at Voiply, it would be to keep moving forward and stay motivated through fitness and health.
REVIEWS
What Real People Say About Us?
Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.
Yes, we still have a landline telephone. Voiply has been an excellent provider for years. The system works smoothly, including voicemail. If I ever have a question they respond very quickly. I always feel that I am chatting with a real person, not some AI-generated bot. The price is very reasonable and I recommend them highly.
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Lorraine Magnuson
December 26, 2025
Yes, we still have a landline telephone. Voiply has been an excellent provider for years. The system works smoothly, including voicemail. If I ever have a question they respond very quickly. I always feel that I am chatting with a real person, not some AI-generated bot. The price is very reasonable and I recommend them highly.
Lorraine Magnuson
December 26, 2025
I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.
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Layvonne Hodge-Haugabook
December 23, 2025
I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.
Layvonne Hodge-Haugabook
December 23, 2025
After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.
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John Cronin
November 15, 2025
After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.
John Cronin
November 15, 2025
Best customer support I've seen in a phone company. 1. you get a real person on the phone 2. they called back to make sure my issue was resolved.. Amazing in this day and age.. Well Done Voiply, Bravo
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Joe Reynoso
December 30, 2025
Best customer support I've seen in a phone company. 1. you get a real person on the phone 2. they called back to make sure my issue was resolved.. Amazing in this day and age.. Well Done Voiply, Bravo
Joe Reynoso
December 30, 2025
Rapid response, almost unbelievably so.
Caring expressed in their emails.
Request for further update, as in caring how this breakdown resolved.
Corrective action rapid after further update.
These folks rock.
Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
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Dan Haygeman
November 21, 2025
Rapid response, almost unbelievably so.
Caring expressed in their emails.
Request for further update, as in caring how this breakdown resolved.
Corrective action rapid after further update.
These folks rock.
Whatever they do to provide great service in a good mood is something VERY FEW organizations have a clue about.”
Dan Haygeman
November 21, 2025
Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.
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Larry lowe
October 26, 2025
Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.
Larry lowe
October 26, 2025
They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the system over 9 times and I still have not gotten the owners manual or any way to figure it out on my own.
I finally used the portal instead of the mobile app today and it was like a miracle. It changed everything. I thought I was dumb or my phone was broken because nothing was working very well on the mobile app. When I got over to the portal everything worked fantastically. Voiply is fantastic. I was paying $10 a month with Xfinity and $240 on top of that to have TV service and a landline or VoIP. So you offer the phone for like $16 and all the other companies wanted $40 for a phone. So you guys are about the best deal in the market. It took a while to get the phone to work properly because it was getting ported over and so forth but I understand that. And then once it was working it's been fantastic I really love it. I got rid of Xfinity and I gained a good partner in voiply! I'm still loving the voiply service. I request today owners manual and they sent it to me right away. My new puppy loves it too!
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Taylor Gray
November 9, 2025
They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the system over 9 times and I still have not gotten the owners manual or any way to figure it out on my own.
I finally used the portal instead of the mobile app today and it was like a miracle. It changed everything. I thought I was dumb or my phone was broken because nothing was working very well on the mobile app. When I got over to the portal everything worked fantastically. Voiply is fantastic. I was paying $10 a month with Xfinity and $240 on top of that to have TV service and a landline or VoIP. So you offer the phone for like $16 and all the other companies wanted $40 for a phone. So you guys are about the best deal in the market. It took a while to get the phone to work properly because it was getting ported over and so forth but I understand that. And then once it was working it's been fantastic I really love it. I got rid of Xfinity and I gained a good partner in voiply! I'm still loving the voiply service. I request today owners manual and they sent it to me right away. My new puppy loves it too!
Taylor Gray
November 9, 2025
For those considering VOIPLY, let me tell you this has been a great change from my previous VOIP service. The clarity has improved ten fold and so far haven’t had any issues with VOIPLY. THE $8.95 charge is somewhat misleading because it does not include other taxes and fee charges which amounts to a total of around $16per month which is still very reasonable compared to cell phone plans and even more on land line charges. I would definitely recommend VOIPLY as your home phone plan.
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Ronald Pantier
September 21, 2025
For those considering VOIPLY, let me tell you this has been a great change from my previous VOIP service. The clarity has improved ten fold and so far haven’t had any issues with VOIPLY. THE $8.95 charge is somewhat misleading because it does not include other taxes and fee charges which amounts to a total of around $16per month which is still very reasonable compared to cell phone plans and even more on land line charges. I would definitely recommend VOIPLY as your home phone plan.
Ronald Pantier
September 21, 2025
I transferred to Voiply services on October 6, 2025, and regret not doing this sooner. I cannot tell any difference in the quality of the voice, communication, and services compared to the previous provider I had, all this at a fraction of the cost. Highly recommended.
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Jeff Smulyan
July 2, 2025
I transferred to Voiply services on October 6, 2025, and regret not doing this sooner. I cannot tell any difference in the quality of the voice, communication, and services compared to the previous provider I had, all this at a fraction of the cost. Highly recommended.
Jeff Smulyan
July 2, 2025