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Martin Montemayor
Martin Montemayor is a creative and dedicated Customer Service Representative and Data Analyst at Voiply.
As a Customer Service Representative and Data Analyst at Voiply, I am passionate about taking on challenging tasks and succeeding in my role. Outside of work, I enjoy staying active by playing sports and video games. An important lesson that has deeply impacted my life is that failure is part of success, and I am inspired to keep moving forward.
Working at Voiply helps to bring out my most creative side because I am surrounded by positive and toxic-free people, allowing my mind to thrive. When faced with a difficult challenge at work, I believe seeking assistance from colleagues and tapping into company resources is crucial for success. One of the best parts of my job is the flexibility and balance it provides, allowing me to work from home and spend time with my family.
As an Excel expert, I possess unique skills that contribute to the success of Voiply. I am analytical, dependable, and detail-oriented, and I find meaning in tasks such as data cleanup, analysis, and preventing rogue calls. I am thankful for the mentorship of Felix and the support of my team, who have played a significant role in my professional development.
To stay up-to-date with changes in the industry and set myself up for long-term success, I make use of online resources and seek assistance when needed. While my childhood dream profession was once to be a lawyer or professional basketball player, I hope to become an entrepreneur or start a business of my own one day. If I were to provide one piece of advice to someone new in a similar role at Voiply, it would be to keep moving forward and stay motivated through fitness and health.
REVIEWS
What Real People Say About Us?
Experience why Voiply has become the top-rated home phone provider, trusted by over 50,000 satisfied customers.
Voiply is an internet based low cost alternative to a land line which we keep because it's the phone my husband will reliably answer and where we get calls from old friends. It has not been without issues, but their service is really good at resolving them. I am happy with their service and will continue to use Voiply. I particularly like that they transcribe voicemails and send them to my email.
Susan Chapman
June 20, 2026
I found Voiply via a Google search for low cost VOIP service providers. I wanted to switch from a current more expensive provider that never responds to calls or emails. After reviewing the websites of the various providers, I decided to give Voiply a call. The first thing that I was impressed by was how quickly they answer the phone. They answered all my questions, so I signed up easily from their website. The app is very intuitive and I was up and running in minutes. I had one small provisioning issue and I entered a ticket on the web. Within an hour or two, the issue was resolved with follow up text messages, emails and a call from tech support. It doesn't get any better than that. You guys knocked it out of the park! Keep it up Voiply family :)
Jim Grason
June 12, 2026
Overall, great value for the money. Incredibly responsive customer support. Pretty easy to use on mobile. I'd say the mobile app could still improve though. Photos come through as a hyperlink you have to click, and no way to send photos. And you can't copy and paste messages. But again, for the money, great value for the solopreneur or small business.
Eve Evans
June 9, 2026
We tried Voiply because the prices were very competitive. But the customer support is why I am leaving this review. Our rotary dial phone needed a little extra configuration so the older technology worked with the adaptor. Customer support was immediately responsive and persistent until a resolution (and a working rotary phone!) was achieved. I appreciated how Voiply didn't shy away from supporting a niche request.
Steph Miller
May 21, 2026
Voiply was the most competitive residential VOIP provider I could find. So far (a few months), they've been very efficient and responsive. Voice quality is very good and features are robust. Easy to set up and half the price of AT&T VOIP (1/5 of a landline). Just be sure you have at least 24 hr. power backup for your VOIP adapter and modem/router in case of a blackout.
Dennis Cline
March 8, 2026
I really wanted a home phone instead of only a cell phone, and Voiply offered the perfect service. The price is reasonable and the service is exceptional; when I experienced technical issues recently, the help was immediate and thorough. My issue was solved in less than a day, and the service representative followed up personally to make sure everything had turned out alright.
Jason Gelt
February 27, 2026
I was with another voip company for a few years. It was a disaster. I finally found VOIPLY and signed on. After being with VOIPLY for more than two years, I am thrilled to say that it is wonderful to speak to a human for great customer service. I get international calling free to most countries as well. They have great plans to suit everyone.
Diane N
February 24, 2026
I switched to Voiply 2 years ago to cut costs, but now I wouldn’t go back to my old phone service even if it were cheaper. The few times I have needed to reach out to support (mostly user error!) they have been very knowledgeable, professional, and quick to identify and correct the issue. And now I have service anywhere with an internet connection or cell signal. Super convenient on my cell or laptop when I’m rarely at home, but my elderly father in law still can use the regular phones too. And the email transcripts of voicemails is a lifesaver! Not a single complaint except wish I had switched sooner. And call quality is NOT like old school VOIP, it is never choppy or dropping calls, sounds better and clearer and more reliable than my old landline service. Recommend 100%
Heather Greer
February 5, 2026
I've been using this service for about a year now. It was so easy to set up and I was paying about $60 a month with at&t. Its so nice to pay per year Instead of a monthly bill that was outrageous. The customer service is top notch and it can be handled through email. They reply the next day or sooner and if there is an issue they quickly resolve it.
Nancy Synon
January 31, 2026