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The first time I needed customer service and reached out to them, they were there for me. Very professional, courteous and determined to resolve my issue(s). Timely responses and great follow through. They have since fixed the problem on their end (not all problems are Voiply's fault). And all this for an incredible, low monthly fee. I would indeed recommend them. Sincerely, Chuck

Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my issues within the hour. I did not have to stay on the phone while the tech was doing their fix. Once everything was working, the tech sent me an email of his work and asked if all was good. I was able to reply, which is usually not an option to other businesses. Voiply seems to work great. Many features to learn along the way. I hope this will be a long friendship for us. I 100% would recommend this to everyone. The price is right. Just be patient for the initial set up, they are there to help, even with transferring your phone number for free, which many businesses are charging you for.

I am using the app-based service which is more than sufficient for my sole proprietorship. It is a better price fit for me than Oomla, Grasshopper, and RingCentral. Works well with my Android and my wife's iPhone (she's my secretary). I highly recommend this service for your business line needs.

I want to tell all these people who is looking for a good VoIP phone service to check Voiply. I was looking at a lot of services, and I found this phone service due to what they had to offer. I went with service and placed my service order with them. Everything what is on their site is true. I had to take care of some issues with my internet service and had to cancel the service. I got in contact with them and asked to have the service canceled. Botton line there was no problem at all. They were very fast to respond back and took care of it and also was emailing every step of the way on the cancelation and refund. The big thing is what I liked about this service company they never gave me a song and dance to why or give any pressure trying to keep me. Other company want your whole profile and then they press you to connect with them. I would recommend this service company for the customer satisfaction they provide. You can read some feedback about problem when it comes time to cancel a service, but from what i went thought this company they are NOT that type. I'm saying this from the experience I had. I will for sure go with this phone service company once all the issues I'm dealing with gets fixed. You can decide for yourself and at least give they a try. JERRY......

Yes, we still have a landline telephone. Voiply has been an excellent provider for years. The system works smoothly, including voicemail. If I ever have a question they respond very quickly. I always feel that I am chatting with a real person, not some AI-generated bot. The price is very reasonable and I recommend them highly.

Dealing with Voiply was quite refreshing. Their customer service team, including AI, was fast and helpful. The equipment needed to use Voiply arrived the next day. After installing it, I sent a note saying that it had arrived and received a confirmation back promptly. My husband and I are impressed with Voiply and only wish that we had found them sooner!

Voiply is amazing. I got this for my mom, and she has had it for over a year and a half with very few issues. When we have had to call customer service, they have been very helpful and quick to help with the issue.

One could not ask for a better voip then Voiply. I have been a customer for many years and never experienced any issues at all, until this this year between Christmas and New Years. I was not receiving incoming calls and called for assistance. One would think, and most likely expect that during this time of the season help would not be forth coming. WRONG. The tech help desk solved the issue on the call back on a day between Christmas and New Years. Solved the issue, called in on the line, left a message and life was good again. Voiply takes problems seriously and solves them as soon as possible. One GREAT company with customer service in mind. And as a bonus their plans are very affordable and reasonable.

I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!