Home & Small Business Phone Services Blog‍

I recently became a voiply customer. The initial set up was simple. However I had a hard time receiving calls. I call the help desk. The first tech had some problems, but put in a help ticket. I received an email from the second tech. They had no problem fixing my issue. The phone now works as it should.

For some reason I had lost the device registration" of my home Voiply phone system. I contacted their customer care service number and was connected to their AI support. It worked amazingly well, and the AI bot, whose name was Jack, answered every question I asked it as if I talking to a real person. After making sure all the interconnections where properly connected and working, it tried several times re-register my device. It was unsuccessful and realized that I needed a real "customer care technician" to help correct the problem.

We used Voiply service for many years with trouble free service. When it came time to cancel our service (just don’t use the land line anymore) they made this very simple to do. If we ever need a landline again we will definitely be back!

Easy ordering and the process to install is so simple. To port your phone number was fast. I would recommend you try it out. 5 star setvice.

The "device registration" was resolved after several hours and a representative called to inform me that the matter had been addressed. I'm very pleased with the service I received; it was first rate!"

I had a little problem getting a transfer code from my previous phone company. Voiply was very patient with me. I received my equipment very quickly, and the transfer was processed smoothly. I have had no problems with my new plan.

If you’re a freelancer or solopreneur looking for a reliable phone system, Voiply is definitely worth checking out. The call quality is super clear, even on their starter plan—which also includes built-in CNAM (a nice bonus you usually pay extra for elsewhere). Right now, they’re offering 50% off, which makes it a no-brainer if you’re just getting set up or want to upgrade your setup without breaking the bank. What really impressed me, though, was their support team. They're available 24/7, quick to respond, and they actually know what they’re doing. That kind of service is rare. Also, their KYC (Know Your Customer) process adds a layer of professionalism that shows they take security and compliance seriously—great if you’re working with sensitive client info. Overall, Voiply just gets what solo professionals need: clarity, support, and a system that works. Big fan.

I've been a Voiply customer for almost three years now. During this time, I've only had three outages due to loss of electricity or other unknown issues. Each outage, I've contacted customer support and every problem was promptly and quickly addressed by their responsive and professional team. I highly recommend Voiply for VOIP telephone service.

We switched to Voiply and could not be happier. The phone works great, easy to set up and great service. We did have one technical issue at first (Caller ID was not working), Voiply worked with us and got it fixed. Would highly recommend, and they are much cheaper than the cable service we were using.