Home & Small Business Phone Services Blog‍

Excellent customer service from start to finish. They responded quickly to my inquiry, provided clear, easy-to-follow instructions. I especially appreciated their follow-up to ensure everything was resolved and that I had no additional questions. Highly recommend.

We were having trouble setting up our system and the reprsentative stayed with us until it was resolved. Workimg great now.

I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.

As a small business owner, it was the right decision to move our telephone services to Voiply. Customer service provided by Voiply team is excellent.

I had a problem getting text messages and voicemails. As soon as I contacted them, they responded immediately and after a short period of time, everything was working.

As a first time user I had some changes with installation, even though it was simple. But voiply was there for me 24/7 to sort out every challenge that I experienced. I have used it for a while now and have not experience any issues with the in and out call quality. This is highly recommended.

I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.

I switched to Voiply 2 years ago to cut costs, but now I wouldn’t go back to my old phone service even if it were cheaper. The few times I have needed to reach out to support (mostly user error!) they have been very knowledgeable, professional, and quick to identify and correct the issue. And now I have service anywhere with an internet connection or cell signal. Super convenient on my cell or laptop when I’m rarely at home, but my elderly father in law still can use the regular phones too. And the email transcripts of voicemails is a lifesaver! Not a single complaint except wish I had switched sooner. And call quality is NOT like old school VOIP, it is never choppy or dropping calls, sounds better and clearer and more reliable than my old landline service. Recommend 100%

We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.