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Phone Service in
Canada

Phone service in Canada is widespread and reliable. Major carriers like Bell, Rogers, and Telus offer extensive coverage, while regional providers serve remote areas. Canadians enjoy 4G and 5G networks, but prices can be relatively high due to limited competition. The CRTC regulates the industry to ensure fair practices.

Provinces in Canada

In populous regions like Ontario and Quebec, residents have a choice of major carriers. However, remote provinces like Yukon or Nunavut face connectivity challenges, relying on satellite and regional providers. Prices and coverage can differ significantly.

Cities in Canada

Major cities like Toronto, Vancouver, and Montreal benefit from strong 4G and 5G networks. Residents enjoy a variety of plans and providers. However, smaller cities and remote areas may face coverage gaps, with regional carriers filling the void. Prices and options can vary widely across cities. Regulatory bodies like the CRTC ensure fair practices and affordability.

REVIEWS

What Real People Say About Us?

Experience why Voiply has become the top-rated business phone provider in Canada, trusted by over 25,000 satisfied customers.

Great experience with voiply,had me up and ported on the promised day and I works great! After bad costly experiences with omma and wasting time with tech support I decided to try voiply and it worked great out of the box ,no dropped calls or bad voice quality ,garbled speech of problems. No static like I had with Comcast.Try it ,it just works.
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Allan Musterer
July 30, 2025
Great experience with voiply,had me up and ported on the promised day and I works great! After bad costly experiences with omma and wasting time with tech support I decided to try voiply and it worked great out of the box ,no dropped calls or bad voice quality ,garbled speech of problems. No static like I had with Comcast.Try it ,it just works.
Allan Musterer
July 30, 2025
I learned voiply from a chatbot recommendation when looking for a cheap solution to park my old number. the customer support team is very helpful! After port the number over, I originally have difficulty to setup the voicemail and the SMS to Email didn't work. The team followed up with my case responsively. They tried several times and eventually made both work, without me fiddling with the settings I can find on the website. so far everything works as I expected and the SMS to Email super fast once it works! it's like I still using the number on my phone now!
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Wenqing Fu
November 22, 2025
I learned voiply from a chatbot recommendation when looking for a cheap solution to park my old number. the customer support team is very helpful! After port the number over, I originally have difficulty to setup the voicemail and the SMS to Email didn't work. The team followed up with my case responsively. They tried several times and eventually made both work, without me fiddling with the settings I can find on the website. so far everything works as I expected and the SMS to Email super fast once it works! it's like I still using the number on my phone now!
Wenqing Fu
November 22, 2025
Yes, we still have a landline telephone. Voiply has been an excellent provider for years. The system works smoothly, including voicemail. If I ever have a question they respond very quickly. I always feel that I am chatting with a real person, not some AI-generated bot. The price is very reasonable and I recommend them highly.
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Lorraine Magnuson
December 26, 2025
Yes, we still have a landline telephone. Voiply has been an excellent provider for years. The system works smoothly, including voicemail. If I ever have a question they respond very quickly. I always feel that I am chatting with a real person, not some AI-generated bot. The price is very reasonable and I recommend them highly.
Lorraine Magnuson
December 26, 2025
We switched to Voiply 2 years ago after experiencing bad service with our land line company. The customer service has been excellent. I reached out with some questions and they responded within 2 business days. I appreciate their customer care!
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Carol Williams
December 26, 2025
We switched to Voiply 2 years ago after experiencing bad service with our land line company. The customer service has been excellent. I reached out with some questions and they responded within 2 business days. I appreciate their customer care!
Carol Williams
December 26, 2025
I had moved from a previous VoIP service provider. I was concerned that the services wouldn't be as "good". I'm supper happy that I was wrong. Service has been very good, Support is have very helpful and feature and updates of the service are still coming. With other provider that I have 15 years. Nothing changed price keep going up. I'm so glad I made the change.
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Joseph Sarcone
January 11, 2026
I had moved from a previous VoIP service provider. I was concerned that the services wouldn't be as "good". I'm supper happy that I was wrong. Service has been very good, Support is have very helpful and feature and updates of the service are still coming. With other provider that I have 15 years. Nothing changed price keep going up. I'm so glad I made the change.
Joseph Sarcone
January 11, 2026
I've been very happy with Voiply. I've had to use the service twice now and it has been very easy to start, stop, and then start again. The latest restart was very easy especially now that Voiply has added an AI layer to their chat and overall system. When I've needed an agent they have been available and very helpful. The porting process has been great and I feel safe and comfortable with Voiply holding a number for me.
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Garrett Kerr
July 12, 2025
I've been very happy with Voiply. I've had to use the service twice now and it has been very easy to start, stop, and then start again. The latest restart was very easy especially now that Voiply has added an AI layer to their chat and overall system. When I've needed an agent they have been available and very helpful. The porting process has been great and I feel safe and comfortable with Voiply holding a number for me.
Garrett Kerr
July 12, 2025
I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.
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James High
December 21, 2025
I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.
James High
December 21, 2025
We love our Voiply residential phone service! They made it so easy to switch from our previous carrier. It took me less than 5 minutes to hook up the equipment, which we received for free. Our call quality is fantastic, and we are no longer missing phone calls like we did with our previous carrier. Customer service was fantastic to deal with when we had questions prior to switching to Voiply. We have now recommended Voiply to our other family members!
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Kathie Steinberg
July 17, 2025
We love our Voiply residential phone service! They made it so easy to switch from our previous carrier. It took me less than 5 minutes to hook up the equipment, which we received for free. Our call quality is fantastic, and we are no longer missing phone calls like we did with our previous carrier. Customer service was fantastic to deal with when we had questions prior to switching to Voiply. We have now recommended Voiply to our other family members!
Kathie Steinberg
July 17, 2025
Voiply is the best phone service available. We changed to Voiply because of the length of time it took for our previous carrier to respond to us. Voiply, from the beginning, responded immediately, without delay to any request we made. Their representatives are so kind and understanding. I encourage all that read this to make the switch without delay
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Merle Feldman
August 1, 2025
Voiply is the best phone service available. We changed to Voiply because of the length of time it took for our previous carrier to respond to us. Voiply, from the beginning, responded immediately, without delay to any request we made. Their representatives are so kind and understanding. I encourage all that read this to make the switch without delay
Merle Feldman
August 1, 2025

Frequently Asked Questions

Get answers to common questions about VoIP technology, features, compatibility, and more.
What is VoIP?

VoIP allows you to make calls over a network, anywhere there is an internet connection available. It works just like a traditional landline, Voiply offers a great deal of features that traditional landlines cannot offer, and best of all, they’re free!

Will my internet work with the Voiply service?

You can review the results of your speed test above. Voiply Online works well with most Internet providers, and setup is as easy as plugging in a toaster!

Can I use my Voiply service on the go?

With the Voiply app you can use your service anywhere you have a Mobile or WiFi connection.

If I lose power will I still be able to make phone calls?

No, in most cases you will not be able to connect calls if there’s a power outage. Our cloud-based system works over the internet. During a power outage, your router will not be able to function — which means there will be no internet access. The only exception to this is if you have a backup power source that could power the router (and therefore maintain your internet connection).

What is Free Number Porting?

This means you can bring your old phone numbers for free with you when you switch to Voiply. We do not charge any fees for switching your number to us.

How easy is setup?

Setup only requires internet (modem/router) and about 5 minutes of your time! Our phones are plug and play right out of the box, which means you can start making and taking calls in record time!

Can I get a trial of your phone system?

Yes, we have a hassle free return policy within 30 days after delivery of your order. You will receive a refund on the monthly service charges and taxes. No refund will be provided for shipping costs or international charges.

Do I have 911 services?

For emergency calls, Voiply provides the Enhanced 911 feature which allows emergency call operators to know the address and number you’re calling from. However, you will need to keep your address and phone number records updated in our systems.

Do I need to sign a contract?

At Voiply, we don't have contracts. Choose our monthly or pre-pay annual plan for 20% savings.

Can I keep my current phone and number with Voiply?

Typically there should be no issue when using your existing phone number. Please chat with us with any questions.

Can I choose my own phone number?

Yes. When you sign up, you will be able to select from any of the numbers we have available.

Is internet included with your cloud communication system?

No, we do not provide internet services as a part of our plans. If you currently have your own ISP (Internet Service Provider), and you would have no problems with speed or reliability. We can get you set up right away.

Does my computer need to be on for me to make a call?

No, only if you are using our app only to connect calls. Otherwise, your computer does not need to be on. You can connect calls as long as you have internet access and a VoIP-enabled phone or smartphone.

What is Voicemail to Email?

Whenever you get a voicemail recording, this will be converted digitally into a .wav file and then automatically sent to your email address. This acts as both a reminder and a convenient digital format that you can save for later. It also means you can directly listen to voicemail messages from your computer.

Why should I switch to Voiply?

Voiply is a more affordable alternative than a traditional phone line. It functions the same way your current landline does, but offers many additional features.

How many calls I can make at a time?

With Voiply’s cloud communication system, you can make an unlimited number of calls. In contrast, a traditional phone system would require you to roll over lines just to manage multiple concurrent calls. This is one of the major strengths of our cloud communications systems. Your calls will never ring busy, even if you only have one phone and one phone number.

How much bandwidth will be needed for Voiply?

For VoIP calls, we recommend at least 100 kbps upload and download bandwidth per line.

What is an international virtual number?

An international virtual number is a phone number that isn’t directly associated with a phone line. Usually these can be used to forward calls to your main line. For example, this is great for callers in other countries because they can dial a local number to them, yet be connected to your primary number.

Still have questions?

Call our customer service team at (844) 843-4175