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VoIP click to dial saves time

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Written by
Shea Georgetti
Published on
May 11, 2026
Read Time
6
min read time
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VoIP offers a range of features not otherwise available in traditional phone systems. The “Click to Dial/Call” feature is one of them. This is a plugin that is available in browsers that enable users to call a person on their phone by clicking on the person’s contact icon from their desktop.

More businesses today are implementing CRM (customer relationship management) software. CRMs today can be integrated with VoIP and the Click to Dial/Call feature can be used for quick and easy dialing. Once your staff starts to use this plug–in feature, they won’t want to work without it.

Here are some benefits for Click to Dial/Call:

  • Make calls inside your web browser or CRM.
  • When the phone number is clicked on, your phone rings, and you're automatically connected with the contact.
  • No more dialing errors- Click to dial/call auto dials the number leaving no room for error.
  • Call reports are accurate, render reports for your staff showing amount of calls, average call durations and call results.
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Cartoon of Shea Georgetti
Shea Georgetti
Shea Georgetti is a co-founder and CEO at Voiply, where he leads a team dedicated to transforming communication in businesses. Inspired by books like Atomic Habits, The One Thing, and Goodbye Things, Shea values patience and positivity.
Co-founder and CEO

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We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.
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sheron Wilson
December 28, 2025
We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.
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sheron Wilson
December 28, 2025
I've been a Voiply customer for almost three years now. During this time, I've only had three outages due to loss of electricity or other unknown issues. Each outage, I've contacted customer support and every problem was promptly and quickly addressed by their responsive and professional team. I highly recommend Voiply for VOIP telephone service.
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Casey Quesenberry
December 29, 2025
I've been a Voiply customer for almost three years now. During this time, I've only had three outages due to loss of electricity or other unknown issues. Each outage, I've contacted customer support and every problem was promptly and quickly addressed by their responsive and professional team. I highly recommend Voiply for VOIP telephone service.
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Casey Quesenberry
December 29, 2025
I've been a Voiply customer for a while now, and I couldn't be happier! From the get-go, their customer service has been absolutely fantastic. Any questions I've had have been answered quickly and thoroughly, and they've always gone above and beyond to help. Beyond the excellent support, their pricing is incredibly competitive – I'm getting a ton of value for my money. And honestly, the mobile app is a game-changer. It's super easy to navigate and incredibly convenient for managing my calls and settings on the go. If you're looking for a reliable VoIP phone company with top-notch service, great rates, and a user-friendly mobile app, look no further than Voiply. Highly recommend!
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Richard Blanton
July 19, 2025
I've been a Voiply customer for a while now, and I couldn't be happier! From the get-go, their customer service has been absolutely fantastic. Any questions I've had have been answered quickly and thoroughly, and they've always gone above and beyond to help. Beyond the excellent support, their pricing is incredibly competitive – I'm getting a ton of value for my money. And honestly, the mobile app is a game-changer. It's super easy to navigate and incredibly convenient for managing my calls and settings on the go. If you're looking for a reliable VoIP phone company with top-notch service, great rates, and a user-friendly mobile app, look no further than Voiply. Highly recommend!
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Richard Blanton
July 19, 2025
I had an issue with my Caller ID and contacted Voiply Customer Service phone number. To my surprise, the wait time was less than a minute and the customer service rep understood my concern. The customer service rep contacted the help desk support team and my issue was fixed. I received a call back from the customer service rep to verify the problem was corrected.
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dan pogo
October 2, 2025
I had an issue with my Caller ID and contacted Voiply Customer Service phone number. To my surprise, the wait time was less than a minute and the customer service rep understood my concern. The customer service rep contacted the help desk support team and my issue was fixed. I received a call back from the customer service rep to verify the problem was corrected.
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dan pogo
October 2, 2025
Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.
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Larry lowe
October 26, 2025
Just got set up with Voiply. I had a couple of issues while setting up the system but the customer service team worked very quickly to resolve all of the issues. I would recommend.
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Larry lowe
October 26, 2025
Voiply Provides A Really Great Dialer with little to No Issues. I use it daily to make a high volume of calls. The customer service team is also top-notch as they are well equipped, fast and friendly.
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re1ired
September 25, 2025
Voiply Provides A Really Great Dialer with little to No Issues. I use it daily to make a high volume of calls. The customer service team is also top-notch as they are well equipped, fast and friendly.
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re1ired
September 25, 2025
I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!
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J.C. Warner
September 20, 2025
I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!
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J.C. Warner
September 20, 2025
My tiny meditation center needed a phone number. We had gone over 5 years without a phone, so adding an actual phone seemed to be a waste, and we didn't want to do it. I found Voiply and it serves our needs perfectly. Our phone messages (we don't want a phone that rings anyway) are transcribed into emails that we can monitor later. It's great for us.
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Matt Zipin
November 11, 2025
My tiny meditation center needed a phone number. We had gone over 5 years without a phone, so adding an actual phone seemed to be a waste, and we didn't want to do it. I found Voiply and it serves our needs perfectly. Our phone messages (we don't want a phone that rings anyway) are transcribed into emails that we can monitor later. It's great for us.
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Matt Zipin
November 11, 2025
I have had Voiplyservice for almost 2 years. I’ve had a few minor problems with them but they all have been resolved within an hour. All technicians are helpful, polite and very knowledgeable.
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November 14, 2025
I have had Voiplyservice for almost 2 years. I’ve had a few minor problems with them but they all have been resolved within an hour. All technicians are helpful, polite and very knowledgeable.
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