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Find Me/Follow Me Calling & Forwarding

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Written by
Martin Montemayor
Published on
December 3, 2025
Read Time
4
min read time
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Find Me/Follow Me Calling & Forwarding

Running a successful business today requires employees to be mobile and not stuck behind a desk. Allowing your employees to be the face of your company creates trust and loyalty. VoIP offers a feature called Find me/ Follow me that gives you the freedom you need and never miss an opportunity when a customer calls.

Think of it as your desk phone following you around.

Find me/ Follow me are two call forwarding services that are commonly used in conjunction with each other. Find me service allows the user to receive calls at any location; follow me service allows the user to be reached at several phone numbers. Once the call is routed and not answered, the call is sent to voicemail.

Find me/ Follow me are part of creating a unified messaging plan for your business. It is a feature for business professionals that are frequently out of the office but need to stay in touch with the day to day operation. You now can resolve your clients’ needs as promptly as they arise. The Find me/ Follow me feature is another entity that separates VoIP from traditional telephone services.

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Cartoon illustration of Martin Montemayor
Martin Montemayor
Martin Montemayor is a creative and dedicated Customer Service Representative and Data Analyst at Voiply.
Customer Success and Data Analyst
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Mark Shifter
June 8, 2026
I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.
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Layvonne Hodge-Haugabook
December 23, 2025
We switched to Voiply after our current VOIP provider increased our rates 60% without warning (and we had been with them for over a decade). What a difference! They helped immediately with porting issues then fixed the mobile app so that we could get incoming calls. We were up and running within a day of the port completion. Our previous VOIP provider took days to fix an issue - Voiply fixed problems within minutes of our report. So customer support definitely gets five stars from us! The Voiply price is also more reasonable so that was very helpful. And both the web interface and mobile app were well written (I'm a software consultant/developer). I've added a picture of the Grandstream device that Voiply supplies for free. Besides power, it has inputs for a phone (RJ11) and an ethernet connection (RJ45). It is programmed to get a DHCP address on your internal network so be sure to allot some addressed on your firewall router for DHCP. We are glad that we ported to Voiply - what a difference from our previous supplier.
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Robert Ingham
June 19, 2026
Really good service
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keysha carter
May 14, 2026
We switched to Voiply 2 years ago after experiencing bad service with our land line company. The customer service has been excellent. I reached out with some questions and they responded within 2 business days. I appreciate their customer care!
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Carol Williams
December 26, 2025
I had a problem getting text messages and voicemails. As soon as I contacted them, they responded immediately and after a short period of time, everything was working.
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Gary
August 5, 2026
Voiply is a better way to enjoy my home phone without paying outrageous prices. Voiply ported my number in a manner of days. And was very helpful and supportive with my phone connection. Voiply is a user friendly system. No need to purchase new phones. Voiply a better way to talk! Thanks Voiply for your help!!
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Robert Morris
July 3, 2026
After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.
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John Cronin
November 15, 2025
The customer service is above and beyond. They utilize AI bots, which allows them to provide customer support 24/7. Things are straight forward and if you do need assistance with anything they are very understanding and nice.
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Ashley Hunt
July 17, 2026