Home & Small Business Phone Services Blog‍

The human agent of the client service was super fast detecting a small hiccup on the answer given by the AI agent regarding my account. Without me asking or having time to do it the agent presented herself and offered immediately to review the situation... not even a couple minutes go by and I am receiving the information by email and on the live chat session. Incredible and nowadays surprisingly attentive client service. Well done.

I love the ease of purchase, the online dashboard is transparent about services and features, the customer service has always been topnotch, and you can't beat the price! I have the landline phone for my kids too young for cell phones and it's an added safety feature should I need to call 911 as the number is tied to my physical address. Worth every penny!

I think if I had had the adapter for my Starlink internet connection I would’ve been a lot happier!! Because I’m out of phone service now!! I have ordered what I need and it should arrive tomorrow!!

I am impressed with VOIPLY so far, particularly with their support of a novice like me in porting my old cellphone number into our VOIP service. I gather some people at Voiply wear several hats, which is typical in a startup company. I hope Voiply can latch onto some other useful services to help grow the organization.

For some reason I had lost the device registration" of my home Voiply phone system. I contacted their customer care service number and was connected to their AI support. It worked amazingly well, and the AI bot, whose name was Jack, answered every question I asked it as if I talking to a real person. After making sure all the interconnections where properly connected and working, it tried several times re-register my device. It was unsuccessful and realized that I needed a real "customer care technician" to help correct the problem.

My tiny meditation center needed a phone number. We had gone over 5 years without a phone, so adding an actual phone seemed to be a waste, and we didn't want to do it. I found Voiply and it serves our needs perfectly. Our phone messages (we don't want a phone that rings anyway) are transcribed into emails that we can monitor later. It's great for us.

Voiply people and even their BOT have been very helpful. I've had the phone equipment since March 2025 but I hadn't tried to set it up until tonight. I had to wait to get a call back, but once the call came through, a wonderful agent named Blest helped me understand how to complete the process. Thank you!

As a small business owner, it was the right decision to move our telephone services to Voiply. Customer service provided by Voiply team is excellent.

I had an issue with my Caller ID and contacted Voiply Customer Service phone number. To my surprise, the wait time was less than a minute and the customer service rep understood my concern. The customer service rep contacted the help desk support team and my issue was fixed. I received a call back from the customer service rep to verify the problem was corrected.