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I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I contacted customer service and they fixed the issue and told me what to do if it happens again on my end and if that doesn't work call customer support. They were easy to work with for someone that's a senior and not computer savvy.

I appreciate the time and attention that I received from the Voiply tech support agents when I was trying to resolve an issue with my adaptor. Mike walked me through a process to restore my service via the website chat and email. When neither of these methods was successful, Ana called me on my mobile phone and walked me through the process. Many thanks to their dedication in helping to resolve this issue.

They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the system over 9 times and I still have not gotten the owners manual or any way to figure it out on my own. I finally used the portal instead of the mobile app today and it was like a miracle. It changed everything. I thought I was dumb or my phone was broken because nothing was working very well on the mobile app. When I got over to the portal everything worked fantastically. Voiply is fantastic. I was paying $10 a month with Xfinity and $240 on top of that to have TV service and a landline or VoIP. So you offer the phone for like $16 and all the other companies wanted $40 for a phone. So you guys are about the best deal in the market. It took a while to get the phone to work properly because it was getting ported over and so forth but I understand that. And then once it was working it's been fantastic I really love it. I got rid of Xfinity and I gained a good partner in voiply! I'm still loving the voiply service. I request today owners manual and they sent it to me right away. My new puppy loves it too!

I recently signed up for Voiply and the setup and install was extremely easy and worked beautifully right out of the box. The calls are clear and sound very good. The Voiply web settings are also easy to navigate and there are lots of options to customize our phone settings.

After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.

Voiply provides excellent service with customer service that wowed me from the start. I had to move my phone away from landline and Voiply was the only service that had clear instructions and reasonable costs. Then I needed to clarify some questions, so I called and I was able to speak to a real person who understood what was going on, saved me money on the plan, and was friendly and knowledgeable. When it came time to port the number, I had clear updates and I had a date. On the morning of the date, the number switched and I was live. It was so smooth, it was like nothing even changed. I'm so thrilled that I found Voiply, I highly recommend this service and this business.

Hey guys, Voiply? Who, What Never heard of this company but I’m glad I ran across them. Saving me money on my telephone service. Sounds mickey mouse but far from it. Quality A+ Clarity A+ Ease to hook up A+ . If you’re getting your current number ported over, and after you connected the color coded wires, only 3 no big deal and you try to make a call and can’t don’t panic and think you made a mistake by switching don’t, it only takes a few days to get it running and what’s cool it rings also on your cell phone. Never have to wait at home for an important call. I’m excited with Volply and using my telephone bill savings to super size my next McDonald’s order with the extra money I’m saving. Roger D

Voiply is great. Probably the best telephone VoIP service in the business. All phones are being forced to go Voice over IP. We were with Windstream/ Kinetic/ and whatever company they just merged with. Voiply’s cost and superior customer service kicks the mess out of our previous carrier. Check out the cost and you might just be their next customer.

I've been with Voiply for many years with excellent phone service. If I had any questions or problems, Customer Service was right there to help. Call quality is always spot-on and their pricing plans make it very affordable. I've tried others, and this company has been the best, so far.