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When we first started using Voiply our phone worked from 7 AM until 6 PM weekdays. It didn't work after 6 and on weekends. I put in a call to the support center, and after playing tag for a day and a half I received an e-mail from the Customer Support group. It was something that they have not seen before. After a couple of days and constant updates and request for information they were able to fix my problem. Now my phone works correctly. Throughout the entire ordeal the Customer Support Team made me feel that I was improtant to them, and kept me updated. I appreciated the way they handled my problem, and worked hard to correct it.

I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.

Switching to Voiply is saving me $110/mo. I should have done this years ago. The business landline price has gone up steadily over the years until they have discontinued the service. Had I known of all the forwarding, voicemail and other benefits of Voiply I would've switched long ago.

Called on Thur. 12/18/25@ 10:05 AM about our phone ringing once and going to voice mail. They checked the things they could all was good on our end, I was told they would make a ticket for repairs. At appox. 6:00 that evening we received a call from VOIPLY matter was all fixed and verifying problem was fixed. we are very happy with VOIPLY

I switched carriers but wanted to keep a "stand-alone" phone. Voiply sent me the hardware, and as soon as I plugged it in my "landline" phone started working. I didn't even have to call my old carrier and get a Transfer PIN. Voiply was so easy to install and set up.

I switched my ATT to Voiply home phone service 2 weeks ago, and am extremely happy with the decision. Voiply not only kept me informed of the progress of equipments shipment, porting updat, and provided step by step installation instructions, they also responded to my questions, by phone, email, and chat, promptly with clarity. I am able to enjoy all the services, including incoming and outgoing caller ID, fax services, etc. that I had with ATT before the switch. I waited for two weeks to make sure the services run smoothly before I posted my opinion about voiply and I can say that I am extremely happy with the results.

We recently switched our business landline to Voiply and had some issues after the porting process was complete. I contacted customer service, and they were able to resolve the issue quickly and get us up and running. The additional features provided by Voiply over a traditional landline phone are wonderful.

I received my device and had an issue during the initial setup (user error). I emailed the support team and received a response in less than 30 minutes. The solution provided was simple, easy to follow, and resolved my issue. I’m impressed at the amazing customer service.

The Vioply ordering process was easy. I had no problem with porting my number from a previous provider. Set up was a breeze! All my calls, whether incoming or outgoing have been crystal clear with no dropped calls. My husband and I are very pleased with this service . We have saved quite a bit of money by switching to voiply.