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Its a plug and play set up but I ran into some issues but Voiply's customer service is easy to access and they worked fast and hard to get me up and running. I kept my landline number because my mom doesn't know how to use a cellphone. But landline was costing me to much to keep. So found Voiply for home and its a great bargain. All I needed was my internet connection the Voiply dongle and my mom's cordless phone. Whats even cooler is we have voice mail and I get notifications on my cellphone when we have messages.

We used Voiply service for many years with trouble free service. When it came time to cancel our service (just don’t use the land line anymore) they made this very simple to do. If we ever need a landline again we will definitely be back!

This was the easiest transition of a phone service ever! Everything transferred right on time, received the voiply box within days, plugged it in and done! No more monthly bill from a phone company. I wish I would have known about this service years ago.

Called on Thur. 12/18/25@ 10:05 AM about our phone ringing once and going to voice mail. They checked the things they could all was good on our end, I was told they would make a ticket for repairs. At appox. 6:00 that evening we received a call from VOIPLY matter was all fixed and verifying problem was fixed. we are very happy with VOIPLY

I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.

After almost five years of trouble-free service, my Voiply connection failed. I visited the website and chatted with a robot, who instructed me to check all my wire connections. I thought, That's what they all tell you, and it never solves the problem." The robot connected me with a live agent who told me to check all my wire connections. She was more insistent than the robot and eventually determined that the connection to my modem was faulty. I connected the cable to a different port, and the system was restored. The moral of the story....Listen to your agent. She knows more than you do and is there to help you.

One could not ask for a better voip then Voiply. I have been a customer for many years and never experienced any issues at all, until this this year between Christmas and New Years. I was not receiving incoming calls and called for assistance. One would think, and most likely expect that during this time of the season help would not be forth coming. WRONG. The tech help desk solved the issue on the call back on a day between Christmas and New Years. Solved the issue, called in on the line, left a message and life was good again. Voiply takes problems seriously and solves them as soon as possible. One GREAT company with customer service in mind. And as a bonus their plans are very affordable and reasonable.

When we first started using Voiply our phone worked from 7 AM until 6 PM weekdays. It didn't work after 6 and on weekends. I put in a call to the support center, and after playing tag for a day and a half I received an e-mail from the Customer Support group. It was something that they have not seen before. After a couple of days and constant updates and request for information they were able to fix my problem. Now my phone works correctly. Throughout the entire ordeal the Customer Support Team made me feel that I was improtant to them, and kept me updated. I appreciated the way they handled my problem, and worked hard to correct it.

I have used Voiply for several years. Excellent company and incredible customer service. Great value. I especially like that it keeps a log of my calls and love the fax feature. I was able to keep my phone & fax number. Very happy with this service. Thank you!!!